Download video stopped working

Discussion in 'Parallels Toolbox for Mac' started by KreelaM, Feb 17, 2023.

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  1. kenm10

    kenm10 Bit poster

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    seems this issue is back
     
    kenm10, Nov 7, 2023
    #61
    DDataBorg likes this.
  2. DDataBorg

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    Yes it is, after my upgrade to Version 6.6.1 (4908)
     
    DDataBorg, Nov 8, 2023
    #62
  3. DDataBorg

    DDataBorg Bit poster

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    See my screen shot about the latest error
     

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    DDataBorg, Nov 8, 2023
    #63
  4. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    545
    Would you share a link to the video you tried to download, please?
     
    Mikhail Ushakov, Nov 8, 2023
    #64
  5. DDataBorg

    DDataBorg Bit poster

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    DDataBorg, Nov 8, 2023
    #65
  6. DDataBorg

    DDataBorg Bit poster

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    This is now working has of this morning. Thanks.
     
    DDataBorg, Nov 9, 2023
    #66
    Mikhail Ushakov likes this.
  7. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

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    545
    Hello!
    I've just tried to download the video locally and was able to do that successfully.
    Would you replicate the issue again, and once the error message is on the screen, collect a technical report as outlined at https://kb.parallels.com/en/124107 and share the ID with us, please?
     
    Mikhail Ushakov, Nov 9, 2023
    #67
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