Unable to cancel my subscription

GonzaloC4 said:
Hi, I'm unable to cancel my subscription. I have the same issue as mentioned in this post
Thanks
Click to expand...
Hello,
Thank you for reaching out.
Please note that we could not locate your license information using your current email address.
We have sent you a private message, please check it and provide us with the requested information.

Thanks
 
ZdenekV said:
I would like to cancel my auto renewal subscription.
I am unable to do it online.
Click to expand...
Hello @ZdenekV ,
Thank you for reaching out.
Please note that we could not locate your license information using your current email address.
We have sent you a private message, please check it and provide us with the requested information.
Thanks
 
BarbaraB2 said:
Hello,
I am also currently unable to cancel my subscription, which i would like to do
Click to expand...
Hello,

Thank you for reaching out to us.
As per your request, I have canceled the auto-renewal of the order#427866816 of Parallels Desktop for Mac Standard (1 Year) STUDENT EDITION, so please be rest assured that going forward you will not be charged for this order.
If you have any queries or need further assistance, please do not hesitate to contact us.

Regards,
 
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