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Been 'chatting' with Parallels support. The first release of 18 had this problem. Installed 18.1 and support was able to restore my win7. Don't think I could have done it without them.

I just encountered the exact same issue. Also do not know what to do. Need help from Parallels support as well.

I was able to complete the 'reclaim' by leaving the pvm open. Then the 'reclaim' button was active. When I clicked it, it said the pvm had to be closed, did I want to let it do it. I said 'yes'. It closed the pvm, went into the reclaim mode, and completed it successfully, Don't know why it...

My Windows 7 pvm has grown significantly over time for various reasons. I just cleaned up the Windows 7 directories and 'emptied' the trash hoping to free up many gigs for my Mac OS. I tried 'free up disk space' in the parallels desktop 'file' menu. I highlighted the pvm. It told me it could...

I have a windows 10 32bit pvm in parallels Version 15.1.4 (47270). Can I upgrade this pvm to 64bit? If so, where can I find the procedure? Thanks in advance.

Thanks!

I'm having mac OS issues that will require my macbook pro to be wiped clean, OS Mojave reinstalled, and then all applications & data restored from my time machine backup. Although the hardware will be the same, from a software perspective it will be a 'new' computer. Are there any issues with...

Thought I had tried action/stop, but must not have. 'Stopped', booted successfully into safe mode, restarted and all seems to be well. Thank you!

My Windows 7 pvm when 'resuming' was stuck showing 'Welcome'. I did 'actions/restart'. One program was preventing the restart, so I clicked 'restart anyway' (or whatever the message was). Now I just have a black screen - nothing appears to be happening. When I 'WIndows 7/quit Windows 7' and...

I cannot 'restart' windows 10 by the usual means since the window is frozen. When I 'quit' the pvm, and restart it, it just 'resumes' and displays the locked window. How do I force the restart?

Using Windows 7 with Parallels 8.0.18354. Windows started an update that got interrupted in spite of the message not to turn the computer off. On restart, Windows is hanging while 'Preparing Your Desktop' (over an hour with no diagnostics or progress indicators). I'm hesitant to do...

Running Window 7 on Mac Lion under Parallels. What is the 'click' to do a screen capture? I don't see a 'PrtScn' option in the Parallels Keyboard Preferences.

I wish I did.

I needed to increase the size of my virtual machine (Windows XP). I went to Virtual Machine/Configure/Hardware to expand 'hard Disk 1'. I clicked 'edit' and dragged the slide to a new value and clicked 'apply'. It appeared the system locked up. After about 10 minutes with nothing...

Vista is my Parallels virtual machine on a Mac. When I started Parallels (resume), I got a disk error message. Vista gives me the following instructions: Windows Boot Manager 1. Insert your Windows installation disc and restart your computer. 2. Choose your language settings and click...