bug

  1. D

    Scroll Direction Bug with Trackpad

    Hi all, so I just installed Parallels 20 on my new M4 Pro MacBook Pro and noticed a weird bug with the trackpad which occasionally is popping up and bugging me. Basically, if I'm scrolling in an app, it seems like the scroll direction will randomly flip on me. I'll be scrolling down, the app...
  2. K

    Videos on YouTube cannot download suddenly

    I just migrated from iMac to a Mac mini and downloaded the latest version. The version is 7.0.0 on Sequioa 15.4. I am sure Google/Alphabet must have tinkered with video settings because I could download videos Friday. Today, Sunday, I get the dreaded error message stating I should right-click...
  3. W

    Parallels Shared Folder inaccessible if too many open files

    The Parallels Shared Folder (\\psf\Home directory) becomes inaccessible to the guest OS (Windows 11) when more than 4032 files have been opened. When the files are closed the directory becomes accessible again. This is an issue when running certain tools in that directory (i.e. running a Visual...
  4. S

    Parallels 20.x Unable to Run macOS VMs after macOS Update to 15.4

    It just says: "Error" 'Cannot start this virtual machine.' After displaying the virtual machine monitor, and then promptly shutting down. Anybody else seeing this?
  5. S

    Parallels 20.x Unable to Run macOS VMs after macOS Update to 15.4

    It just says: "Error" 'Cannot start this virtual machine.' After displaying the virtual machine monitor, and then promptly shutting down. Anybody else seeing this?
  6. A

    Power BI Desktop stopped working Arp 01

    Hi, Since yesterday i cannot use Power BI Desktop app, After file is opened, all charts are showing errors. Can be related to Power BI Mar 2025 update, it was released on Mar 31. Tried to use prev versions of PBI, works better but still with same error. Tried to reinstall windows, install...
  7. S

    macOS VM on mac m2 manual installation

    I needed to create a new macOS vm manual because of the default disk size of 62 GB is to small and the inability to resize the hard drive for macOS vm (Stupid APPLE) I followed the guide here: https://kb.parallels.com/en/125561 1. prlctl create 'macOS2025' -o macos --no-hdd --restore-image...
  8. J

    Living a nightmare trying to create a Sequoia VM inside M1 Sequoia using Parallels Desktop

    Hi, I need to create a development environment inside my M1 chip Mac. I'm running Sequoia 15.3.2 so I thought creating a Sequoia 15.3.2 VM would have been the easiest solution. Well, I was wrong. First of all, there are no ISO/DMG ready to be used (problem of Apple I know). I followed several...
  9. E

    Firefox drm rendering issues with virgl acceleration on Debian Bookworm

    It seems that Firefox running under Debian Bookworm arm64 on Parallels has issues rendering certain web pages. In particular https://duckduckgo.com/?t=h_&q=foo&iaxm=maps is a reliable reproducer. Trying to open it freezes the Firefox UI, and the page is not rendered. This happens only if drm...
  10. B

    ubuntu 22.04 on intel mac loses keyboard (sometimes) when mac sleeps

    ubuntu 22.04 on intel mac loses keyboard (sometimes) when mac sleeps. I can click on my terminal, but cannot type into it
  11. K

    Issue when sending numerical characters to android client

    Hi, When sending numerical characters trough the android client they are seen as if the shift key ( is/is not ) pressed. Eg instead of 12345, i get !@#$%^& For normal letters if functions perfectly. We have already tried multiple combinations of keyboards etc to see if this matter but so...
  12. J

    AutoDesk Inventor Swapping FONTS when Printing.

    I am running Inventor 2025 on Parallels 20.2.2 (Sequia 15.3.1), Windows 11 ARM (Pro) and when print previewing, printing to PDF and printing to physical paper the fonts are being swapped. I have been in contact with AutoDesk and into my conversations as soon as I mentioned VM, they shortly...
  13. Sven G

    WSL "Linux" entry in Explorer and Parallels Tools

    In the latest Parallels Desktop 20.2.2, with WSL correctly installed (on an Intel Mac), there seems to be a glitch in the Windows file manager: there, as we know, a "Linux" entry is created by WSL in the sidebar, and this should normally open an "Ubuntu" folder with the Linux file system inside...
  14. S

    Stuck updating Parallels Tools at 37%

    I am running Parallels 20 on a 2022 Air M2. Has been working fine. Today I selected shutdown and update. It has been stuck on updating Parallels Tools for an hour. I force quit. Restart parallels tools and it displays the 37% screen again. I searched through the forum but didn't find an...
  15. M

    Copy/paste between Mac and Windows has stopped working in v 20.2.1

    Copy/paste has also recently stopped working for me. I've read the various entries in the forum, checked the configuration, reinstalled parallels tools, restarted Windows, restarted my MacBook, uninstalled Avast, and re-downloaded and re-installed Parallels. It still doesn't work. I haven't...
  16. G

    bug report: black screen when dragging to screen edge on Linux guest; looking for a workaround

    On various Linux distributions (Debian 12.6, Ubuntu 24.04, Fedora 40) when dragging to the edge of the screen, a black window appears and covers the entire screen in the guest. This behavior is really annoying and occurs when doing things like, for example, selecting some text that happens to be...
  17. O

    20.2.1 Silicon M3 - Parallels Desktop quit unexpectedly

    Process: prl_client_app [3619] Path: /Applications/Parallels Desktop.app/Contents/MacOS/prl_client_app Identifier: com.parallels.desktop.console Version: 20.2.1 (55876) Build Info: Parallels-55876.0~20.2.55876.0 Code Type...
  18. A

    VMware migration issues

    So we all know what happened to VMware Fusion. I was finally at my wits' end and decided to start a Parallels trial because USB device passthrough stopped working in guests. However, even after the installation of the guest additions, I still get the infamous "Configuring <VM name>. Preparing...
  19. J

    Is support free or not?

    I need to ask about licensing. I try to contact Parallels. I see the attached message. GBP 0.00 looks OK. As soo as I click on it the resulting page says I have to buy a license for $99. Is this a typo, incompetence or just misleading information. Not sure I will bother. Can anyone suggest a...
  20. J

    Mac OS failing to complete installation on

    Hello, I am trying to add a mac OS guest using the default option to download the image. I have also tried downloading the image (ipsw) and starting installation that way. Both options have the same result. I turned on advanced logging, but it does not seem to change the log output. It is very...
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