AWFUL BUG!! MACBOOK TRACKPAD CAUSES VISIO TO CRASH!!!

Discussion in 'Installation and Configuration' started by EhabB1, Jul 16, 2019.

  1. EhabB1

    EhabB1 Bit Poster

    Messages:
    2
    Hi
    Im using Parallels 13. I have windows running on parallels with Visio as the main App.
    When using Visio, I was expecting to be able to use the MacBook Pro trackpad to zoom into the drawing. The zoom-in gesture would be to use 2 fingers (thumb and forefinger) in an outward motion to zoom-in.

    It doesn't work. but it actually causes Visio to crash.

    Wow. Who tests this software at Parallels?
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,893
    Hi, which version of Visio are you using?
    Also did you get this issue before? Or it reoccurs after any updates?
     
  3. EhabB1

    EhabB1 Bit Poster

    Messages:
    2
    Hi
    I was using the latest version of Visio - Its the O365 version anyway.
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    3,893
    @EhabB1, and did you get any error message during the app crash? If yes, could you send us a screenshot of it, please?
     

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