Build 41591 will not install

R

RyanM7

Junior Member
I got warning from Parallels to install the latest build, so I did. However, when it tries to install after a couple popups checking to see if Parallels was already open and there was a new version, all that happens is new parallels icon appears in the dock and it just sits there. I can't quit it, I can only force quit it.

I have tried uninstalling everything, and getting a fresh download of parallels 41591, same deal.

I have a new late 2016 13" MBP, running Sierra. Any ideas?
 
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I did boot in recovery mode and reinstalled macOS, same result.

Paul - 41591 is the build I have been having trouble with, is there a newer build that resolves this issue? I am not sure what to do next.
 
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RyanM7 said:
I did boot in recovery mode and reinstalled macOS, same result.

Paul - 41591 is the build I have been having trouble with, is there a newer build that resolves this issue? I am not sure what to do next.
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Hi @RyanM7, there might be an issue with "Launch Services database corruption"

Follow the instructions below to rebuild LaunchServices database:

1. Open Terminal.app on the Mac.

2. Paste the command below in Terminal:

sudo /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/Support/lsregister -kill -r -domain system -domain local -domain user
3. Type your Mac password when required, then hit Enter.

Note: the password will not be seen at this point.

4. Close Terminal window and restart the Mac.

Install/upgrade Parallels Desktop again.
 
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RyanM7 said:
I think I did that earlier in this thread, but I did it again, restarted, same result. Still need to force quit the dock icon.
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Hi @RyanM7, it might be occurred due to the wrong permissions to the necessary folder on the Mac side.
1. Open Terminal application (Finder > Applications > Utilities > Terminal);
2. Copy the following command, paste it into Terminal window and press Return:
sudo chown -R root:wheel /Library/Preferences/Parallels
3. Try to run Parallels Desktop now.
NOTE: Also, there might an alias called 'Parallels' in the /Library/Preferences directory instead of a folder called 'Parallels'. In such case please remove an alias.
 
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