Adeboye Adeotan
Forum Maven
Hi,
The subscription ends automatically after a 2 week (14 day) period.
You are not charged automatically and may choose not to proceed with the purchase of a license after the trial period ends.
Cancel subscription
- Thread starter Saray1
- Start date
Hi,
The subscription ends automatically after a 2 week (14 day) period.
You are not charged automatically and may choose not to proceed with the purchase of a license after the trial period ends.
Adeboye Adeotan
Forum Maven
Hello BrianL43,
We are unable to find any subscriptions linked to your account.
Kindly confirm if you purchased a license or its a trial.
I purchased a license two years ago and got an automatic renewal notice to the email on this account.
Looking at my credit card charges, it looks like I was charged last year as well, without an advance notice. The
Cleverbridge reference number of the notice I was sent After my card was charged was 470647280.
Looking at my credit card charges, it looks like I was charged last year as well, without an advance notice. The
Cleverbridge reference number of the notice I was sent After my card was charged was 470647280.
Avinash Bundhoo
Staff member
Hello,
Thank you for reaching out.
We could not find any subscription under your current Parallels Desktop account using your email address.
We have sent you a private message, please check it and provide us with the requested information.
Thanks
Hi, I would like to ensure that I am cancelled my parrallels subscription. It is really really difficult to do so and Im worried that this is set up to be intentionally difficult to just take my money upon the next year.
I am pretty close to cancelling my bank cards simply to get rid of this worry.
I am pretty close to cancelling my bank cards simply to get rid of this worry.
Hello,
I need help canceling the auto-renewal for my Parallels Desktop for Mac Business Edition (1 Year) subscription.
When I log in to my account, I only see a permanent license and "Active Subscriptions (1)," but there's no option to turn off auto-renewal. I keep receiving renewal notices and cannot find a cancellation button anywhere.
Could a Parallels staff member please assist me in disabling auto-renewal and confirm that I won't be charged again?
Thank you.
I need help canceling the auto-renewal for my Parallels Desktop for Mac Business Edition (1 Year) subscription.
When I log in to my account, I only see a permanent license and "Active Subscriptions (1)," but there's no option to turn off auto-renewal. I keep receiving renewal notices and cannot find a cancellation button anywhere.
Could a Parallels staff member please assist me in disabling auto-renewal and confirm that I won't be charged again?
Thank you.
I'm close to having the same thing occur, do you think I should just cancel my bank cards. Its a hassle but I'm not paying this for the rest of my life.
Same issue with me. After searching for a long time I found it in "My Account" > view my parallels products > active subscriptions > click on "your active subscription" (the parallels one, not the toolbox) > manage subscriptions > end then the unsubscribe garble with lots of offers arrives on your screen
Eventually I managed to unsubscribe
Eventually I managed to unsubscribe
Please refund and cancel the auto renewal on my account. I need assistance because none of the parallel links and contact info will allow me to talk to a human. I no long have access to the parallels software and haven't for a long time, but they just charged my credit card for a renewal fee and there is no way to contact anyone to get assistance in a refund and canceling the auto renewal for a product I no longer have access to or need.
Please advise on how to cancel subscription. Received invoice in registered email and got a charge on my credit card for another year. I do not use the product and would like to cancel the subscription. Things I did:
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
Please advise on how to cancel subscription. Received invoice in registered email and got a charge on my credit card for another year. I do not use the product and would like to cancel the subscription. Things I did:
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
Please advise on how to cancel subscription. Received invoice in registered email and got a charge on my credit card for another year. I do not use the product and would like to cancel the subscription. Things I did:
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
I have two permanent licenses and cannot find how to end them. I just received two emailds
Uw abonnement
wordt over 30 dagen verlengd
Goed nieuws! Uw abonnement op Parallels Desktop for Mac Pro Edition Upgrade (1 Year) wordt op 19/10/2025 automatisch verlengd.
Hiervoor wordt €69.99 per jaar in rekening gebracht.
U hoeft geen actie te ondernemen. U kunt uw abonnement hier wijzigen.
I cannot find how to end them. where/ how, how can I reach to support.
I am not using them and never will again
Please help!!
Uw abonnement
wordt over 30 dagen verlengd
Goed nieuws! Uw abonnement op Parallels Desktop for Mac Pro Edition Upgrade (1 Year) wordt op 19/10/2025 automatisch verlengd.
Hiervoor wordt €69.99 per jaar in rekening gebracht.
U hoeft geen actie te ondernemen. U kunt uw abonnement hier wijzigen.
I cannot find how to end them. where/ how, how can I reach to support.
I am not using them and never will again
Please help!!
Please advise on how to cancel subscription. Received invoice in registered email and got a charge on my credit card for another year. I do not use the product and would like to cancel the subscription. Things I did:
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.
Please advise on how to cancel subscription. Received invoice in registered email and got a charge on my credit card for another year. I do not use the product and would like to cancel the subscription. Things I did:
1. Went to parallels account. Product is listed under 'expired'. Auto-renewal says "Configure in Apple ID".
2. Followed instruction on going to the app store. Parallels subscription is NOT listed under subscriptions.
3. Went through every available option on the website to try to get to a human being. No information available. Cannot raise a ticket. Cannot chat with support. Cannot post on the forum except as a reply to someone else's post.
Unsure on how to proceed. The instructions on how to cancel is woefully inadequate.
Cleverbridge reference number: 512267243
PLEASE CANCEL & ISSUE REFUND.