Cannot activate Toolbox

[eCommerceT]

MacBook Pro 2019 model
Big Sur (11.2.3)

When I try to activate the toolbox, I get a "The license server doesn't accept your product license.". If it helps, this error takes a minute or two to show up; it's not immediate.

 

[UweK12]

I do have the same Problem.

 

[AlexandreL3]

Maybe i'm wrong, but I tried to reach many ways for customer service about "Cannot activate toolbox". First support request was on Facebook Messenger and now before holidays on forum here and situation not yet repaired... Is there any other platform to reach more dynamic customer service a 1 one-year plan? Almost 2 months are passed now! I just bought my activation on november 20, 2021 and already told me I have 3 activations working yet...

 

[UweK12]

I do have the same Problem.

Does it help to send you the License Code too verify the problem ort that you can send me a valid code?
Uwe

 

[UweK12]

What I found:
Even deinstallationn and install an 7 days demo version does not help. The Demo version tries too use the license code with the same effect.
If I use an older License code von rev. 7 the answer comes after a second, with an valid license code the answer comes after an minute or so.
Uwe

 

[DebasmitaM]

Does it help to send you the License Code too verify the problem ort that you can send me a valid code?
Uwe

Hi, we have sent you private message. Kindly check and response.

 

[DebasmitaM]

Maybe i'm wrong, but I tried to reach many ways for customer service about "Cannot activate toolbox". First support request was on Facebook Messenger and now before holidays on forum here and situation not yet repaired... Is there any other platform to reach more dynamic customer service a 1 one-year plan? Almost 2 months are passed now! I just bought my activation on november 20, 2021 and already told me I have 3 activations working yet...

Hi, have you purchased only Parallels Toolbox subscription? or Parallels Desktop for Mac subscription?

 

[AlexandreL3]

Hi, have you purchased only Parallels Toolbox subscription? or Parallels Desktop for Mac subscription?

Parallels Toolbox subscription

 

[SteveD9]

Hello Maria. Still not working.
I restarted the program, then rebooted but still get the same error messages. Again thanks for helping me with this.

 

[Maria@Parallels]

Please try again

 

[SteveD9]

Still does not work. Can anyone help me?

 

[AlexandreL3]

Hello Maria, suggestion here ... What would you say if we re-subscribed to a new subscription and Cleverbridge reimbursed us afterwards? Fixing this situation permanently for everyone would seem to be the best solution.

 

[AlexandreL3]

Finally fixed here. Admnistration could help me

 

[SteveD9]

Please try again

Hello Maria, I have tried again and again. I have uninstalled and re installed and still does not work. I still get the exact same error message. Can you please help me?
Thanks.

 

[DebasmitaM]

This is screenshot about issue.

Thanks

Hi, we have sent you a private message. Please help us with your Parallels Toolbox license key over there.

 

[TravisB3]

Help, I have a toolbox license that was activated on three different macbooks that died. Can you please remove both of those activations?
Thank you,
Travis Burmaster

 

[DebasmitaM]

Help, I have a toolbox license that was activated on three different macbooks that died. Can you please remove both of those activations?
Thank you,
Travis Burmaster

Hi, please refer to this KB article article for removing Parallels Toolbox from your Mac. We have deleted your message as it contains your private details. Kindly do not share your personal details on a public forum due to security purpose.