Can't Activate Parallels Desktop 11

I have two licenses for parallels desktop 11. I am unable to activate either one. Here is the message I get,
"You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
I no longer have the old machines that these licenses were on, and they have been wiped. Please advise.

Thank you,

 

Please try activating Parallels Desktop 11 & see how it works.

 

Hi

I'm going through the same problem, trying to migrate my PD11 license from an old computer to my new MBP. I've already signed out and uninstalled PD11 from the old one, when trying to activate on the new one I get the same message: "Your license has reached the maximum number of activations for your license key...".
Is there anything you can do on your side to reset my license somehow...?

Thanks in advance

 

I am having the same problem as well.

 

Hi @ClintonH
We've made few changes. Please reactivate and let us know how it works.

 

I have the same problem. Can someone in Parallels support unlock my account so that I may active Parallels on my new Mac? I have signed out and uninstalled everything on the old Mac.

Thanks,
Jason

 

Hello. Same problem. Please assist.

 

We have made necessary changes, try to activate again.

 

Same issue here. @Ajith, changes didn't work for me.
Pepijn

 

Hi Pepijn, we have made necessary changes in your Parallels Desktop activation key. Please reactivate your Parallels Desktop and keep us posted.

 

I'm having the same issue. I have logged out / deactivated Parallels on my old MacBook, but I get the error above on my new MacBook. Thanks.
Seth
@Ajith@Parallels , @Swati@Parallels

 

I'm also having the same issue! I deactivated PD11 on my old Mac and I'm currently trying to use it on my new Mac, but without any success. Is there any way you could also reset my licence? Thanks.
Marius

 

Hello Marius, we have reset your Parallels Desktop 11 license key. Please activate it once again and keep us posted.

 

Everything is working fine again, thanks for the quick support!
Greetings,
Marius

 

Hi @MariusM2 , Glad that we could help you. Please reach us anytime for further assistance.

 

Hi Guys, same issue. Moving to the new Mac, can't reactivate the licence on the new device. Thx for any help.

 

Hi @MartinS13 , we have made necessary changes from our end. Please try to activate now and let us know if that works.