// desktop 10: « Cette licence a atteint sa limite d'activation... » on my new Mac

Discussion in 'General Questions' started by EricL19, Jul 22, 2020.

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  1. EricL19

    EricL19 Bit poster

    Messages:
    3
    Hello
    My previous MacBook Pro 17" has crashed and now is DOWN.
    I have bought a new one and it is impossible to activate the license of my permanent license of Parallels Desktop 12.
    Nota bene: I have also a previous subscription that has expired.
    Could you help me to reset the number of activation?
    Many thanks
    Eric
     
    EricL19, Jul 22, 2020
    #1
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset the key. Try to activate again and check.
     
    Ajith1, Jul 22, 2020
    #2
    EricL19 likes this.
  3. EricL19

    EricL19 Bit poster

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    3
    Many thanks. It works now :)
     
    EricL19, Jul 22, 2020
    #3
    Maria@Parallels likes this.
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We are glad to hear that the issue is resolved. Feel free to reach out to us anytime for support.
     
    Ajith1, Jul 23, 2020
    #4

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