tonydenson
Member
Has anyone here who bought Parallels in May yet received the email with their free upgrade key to 3.0 ?
Free 3.0 upgrade
- Thread starter tonydenson
- Start date
PrinceZordar
Member
pap said:
I got mine directly from Parallels on May 29th. My upgrade key showed up in my e-mail this morning.
-Z
Horizontal said:Well I received my free upgrade email today which is great, but unfortunately Parallels 3.0 does not support my version of Vista (Home Premium) so as it turns out it's useless
I wonder why they limited it to certain versions?
I don;t get this - I have a full (not upgrade) version of Windows Home Premium which I'm running under Parallels 2.5. Right now. I'm not imagining things.
Or am I?
Got a copy at Xmas with upgrade protection (2nd one - long story) and was surprised at getting my link and key today in an email - All good. Was expecting some hassle from reading some of these posts. All downloaded and installed correctly - Very pleased.
Also supressing any negative thoughts I was expecting to have. All good work!!
Hope for the best - Prepare for the worst. Thanks Parallels.
Also supressing any negative thoughts I was expecting to have. All good work!!
Hope for the best - Prepare for the worst. Thanks Parallels.
No activation key yet either...
I also got my copy from Amazon in May and am frustrated with no response from support... I did get an email reply from Ben (from the blog), who said he'd forward my email to support, but that was Monday and still nothing...
I also got my copy from Amazon in May and am frustrated with no response from support... I did get an email reply from Ben (from the blog), who said he'd forward my email to support, but that was Monday and still nothing...
Milamber_Cubed
Junior Member
My copy of Parallels along with my MacBook Pro was ordered from the UK Apple store by my company for me in mid-May. Needless to say, I was a bit miffed when upgrades for both the MacBook and Parallels came out this month!
This thread has sparked a glimmer of hope that things maybe aren't so bad after all.
Does anyone know if I am eligble for this free upgrade?
This thread has sparked a glimmer of hope that things maybe aren't so bad after all.
Does anyone know if I am eligble for this free upgrade?
Matchstick
Bit poster
I bought 2 copies from Parallels (via Element5) on 4th of May and I've now received 1 v3 upgrade key but despite chasing support I still haven't received the other...
If support are currently overwhelmed then at least a comment acknowledging that there are delays would be nice.
If support are currently overwhelmed then at least a comment acknowledging that there are delays would be nice.
I got my upgrade key yesterday. In my case I bought it at the Apple store in Late May. I installed and registered it about June 1st. (I had to wait for the new Mac to be delivered.) I tried contacting them by e-mail when I didn't get a e-mail with the key.
Earler this week I downloaded an update to 2.5 (3212) and installed it. As soon as this version came up it informed me that I was eligible for the free up grade and wanted to know if I wanted to get it now. I said yes and a form opened up, I filled it out and it started the process. It asked that I print and fax the form along with a copy of the purchase reciept. I did this and got an e-mail the next day telling me that this was now in process.
Their Customer service followed on an earlier e-mail and moved things along for me.
In short I got the free upgrade and now have it running. So far no major problems. I upgraded two copies of Windows XP pro and one Windows server 2003. Everything seems to have gone smoothly. I did have to force an extra retart to get the tools install to complete, but so far nothing bad has happned.
Tomorow I'll set up a couple of linux systems and see how that works.
Sculler
Earler this week I downloaded an update to 2.5 (3212) and installed it. As soon as this version came up it informed me that I was eligible for the free up grade and wanted to know if I wanted to get it now. I said yes and a form opened up, I filled it out and it started the process. It asked that I print and fax the form along with a copy of the purchase reciept. I did this and got an e-mail the next day telling me that this was now in process.
Their Customer service followed on an earlier e-mail and moved things along for me.
In short I got the free upgrade and now have it running. So far no major problems. I upgraded two copies of Windows XP pro and one Windows server 2003. Everything seems to have gone smoothly. I did have to force an extra retart to get the tools install to complete, but so far nothing bad has happned.
Tomorow I'll set up a couple of linux systems and see how that works.
Sculler
soundevolution
Member
I got mine too.
At first I was very frustrated. Parallels referred me to Element5 who referred me to Nova Developments who only deal with customers from US & Canada. Back to parallels.
Eventually it all came through, and now I'm a happy customer again!
At first I was very frustrated. Parallels referred me to Element5 who referred me to Nova Developments who only deal with customers from US & Canada. Back to parallels.
Eventually it all came through, and now I'm a happy customer again!
How much longer are we supposed to wait? Emails to order-support resulted in no human response. I got that "buy me at a 20% discount for a limited time" email quick enough, but when it comes to the key for upgrade protection customers, they are taking their time...