High cpu usage due to bsdtar process

Discussion in 'General Questions' started by CarlB7, Oct 9, 2019.

  1. totvos

    totvos Bit Poster

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    34
    At the request of Parallels, I re-enabled Toolbox and have been running it all day. Since I had reported the bsdtar problem I have restarted, so bsdtar was not running. And now, at the end of the day, bsdtar is still not running. So it would appear that the latest version does fix the problem. My explanation for why it was still an issue for me is that, probably, while Toolbox was going through its update gyrations from an earlier version (I believe it incrementally auto-updated three times), one of those versions started it up and left it as a zombie process.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

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    Hello,
    Thanks a lot for sharing this feedback with us.
    Please ping us here if the issue reoccurs again.
     
  3. JoeA5

    JoeA5 Bit Poster

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    5
    The issue is occurring for me still
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

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    7,470
    Could you collect the tech report once it reoccurs and share it here?
     
  5. JoeA5

    JoeA5 Bit Poster

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    5
    How do I get the tech report? I can send a screenshot of all the bsdtars maybe?
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

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    7,470
    Please sorry my bad, and use this link in order to create tech report.
     
  7. PatrickM24

    PatrickM24 Bit Poster

    Messages:
    2
    Same issue here.
    After booting my machine today I noticed its fans kept spinning. Sure enough: a lot of bsdtar processes were running, and running, and running.
    I have not even used Parrallels after booting my machine.
    The toolbox extension was loaded in the Mac OS extension bar, but it claimed to be 'not active'.
    After quitting the toolbox, more bsdtar processes were started! (1 for every processor core?)
    Finally I had to use Activity Monitor to terminate all these processes and get on with my day.
     

    Attached Files:

  8. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,652
    Let us know the Parallels Toolbox and macOS version you are using to check and assist.
     
  9. PatrickM24

    PatrickM24 Bit Poster

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    2
    I'm using Parallels Toolbox Version 2.0.4 (1219). I states that this is the latest version
    I'm Parallels 16.1.1 (49141) on macOS 10.15.7 (19H15)
    This was actually not the first time I ran into this problem. I've seen it at least once before since I updated to macOS 10.15 / Parallels 16 about a month ago.
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

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    2,652
    The latest version of Parallels Toolbox for Mac is 4.1.0. It seems you are using the older version which you have received with the Parallels Desktop 12 on the latest macOS X that is causing the issue. With the Parallels Desktop 16, you have got a three-month Parallels Toolbox subscription which is good till January 2021 use it to activate the latest version.
     
    Maria@Parallels likes this.
  11. JohnA32

    JohnA32 Bit Poster

    Messages:
    2
    I have a subscription to Parallels and have the latest version 16 installed. I had the parallel tools installed and have had to force quit multiple bsdtar processes that are running on multiple occasion. Annoyed me enough today to start searching - surprised this problem has been ongoing for over a year with no clear solution.

    I was using the tools version 2.0.4 but uninstalled it to load the Mac version referenced above - apparently my subscription doesn't cover those tools?? It downloads and loads and then says the tools are not supported by my key...

    I am running Windows 8 and MacOS 10.15.7 (Catalina)

    Do I really need additional licenses to run the a version of Mac Tools that works? Assuming it works and eliminates the problem with random bsdtar processes consuming the processor.

    Thanks,
    John.
     
  12. Maria@Parallels

    Maria@Parallels Parallels Team

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    Hello, do you have Parallels Desktop 16 subscription?
     
  13. JohnA32

    JohnA32 Bit Poster

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    2
    My account summary indicates I have -Parallels Desktop for Mac Pro Edition good through June 2021. It indicates I have a tools license as well. I was under the impression this provided me with the latest and greatest of both Parallels and the Toolbox...
     
  14. MarcosA3

    MarcosA3 Bit Poster

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    1
    I have the same problem. I sent a technical report to parallels.
     
  15. Maria@Parallels

    Maria@Parallels Parallels Team

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    7,470
    Hello, what is your Parallels Toolbox version?
    Also unfortunately without report's ID we won't be able to find your tech report...
    If you decide to investigate and resolve the issue please reproduce the issue, collect the tech report once again an share the report's ID here.
     
  16. AdamE3

    AdamE3 Bit Poster

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    2
    I've just send a problem report, ID: 362532463 - thank you for reaching out to my e-mail!
     
  17. Maria@Parallels

    Maria@Parallels Parallels Team

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    Hi, what is your Parallels Toolbox version?
     
  18. AdamE3

    AdamE3 Bit Poster

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    2
    I can't respond to that right now since my Mac is in the repair shop with it's keyboard (thanks Apple...) but Maria@Parallels, are you sure it's not visible in the problem report?
     

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