My old Mac is unavailable. When I enter activation key and I try activate with "Activate on This Mac" button I get this message. "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." I can't reach this step.
I can't activate Parallels Desktop
- Thread starter Darcio
- Start date
We have reset the activation key. Please follow the instructions below:
1. Quit Parallels Desktop, then try to activate after launching it again.
2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
We have reset your Parallels Desktop 12 key. You can try to use it again.
Maria@Parallels
Problem solver
Hello,
your key has been reset, please check the issue.
It worked! Thanks!
We are glad that the issue is resolved. Feel free to reach out to us anytime for update.
Maria@Parallels
Problem solver
Done, please check the issue.
Maria@Parallels
Problem solver
Hi, we've reset your key, please check the issue
Maria@Parallels
Problem solver
Hi, we've made some changes, please check the issue.
Guillermo4
Bit poster
Hi, i'm having the same issue in PD11, could you please take a look? Thanks in advance!
We can only see Parallels Desktop 15 key in your account. Reply to this post from the account where Parallels Desktop 11 key is registered.
Guillermo4
Bit poster
Does this mean I cannot use my key with another version? even though it's an older one?
Maria@Parallels
Problem solver
Hello, we've reset your Parallels Desktop 11 license key. Please check the issue.