I can't activate Parallels Desktop

Discussion in 'Installation and Configuration of Parallels Desktop' started by Darcio, Jun 1, 2020.

  1. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Done, please check the issue.
     
  2. AliS8

    AliS8 Bit poster

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    7
    How to send you a private message?
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset Parallels Desktop 15 key registered with "t-tsut***@***ohs.ac.jp". Try to use it again and check.
     
  4. AliS8

    AliS8 Bit poster

    Messages:
    7
    Thank you for your reply, that is right. As I mentioned this email is for my former supervisor and I have no access to this email. I can provide full activation key then you can reset it. Please help I have deadline and want to finish drawing on origin (needs windows) on my mac.
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have sent you a private message, reply to it with the requested details.
     
  6. fp7ig

    fp7ig Bit poster

    Messages:
    2
    Hello Parallels Team!
    I recently moved from a Macbook Pro to a 2020 iMac 27''. When I try to activate my copy of Parallels I get the same message as the previous posters. (reached activation limit ...)

    Please reset my key, thanks.
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset the key. Try to activate it and check.
     
  8. fp7ig

    fp7ig Bit poster

    Messages:
    2
    Thanks it worked ! :)

    Why does this error occur anyway? (just curious)
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    This will happen sometimes when the license is transferred to a new device. This is to prevent over usage of the same license on multiple device.
     
  10. RaymondK4

    RaymondK4 Bit poster

    Messages:
    1
    Hello I just installed PD16 on my new Macbook with the M1 chip and I have the same error that I have reached the maximum.... help please!
     
  11. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,534
    We have reset the key. Try to activate it and check.
     

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