Installing Windows 10 crashed

[AlexanderW2]

installing Windows 10 on the parallels current version got to 25% then crashed to the screen in the picture now it won't run have reset everything still getting the same screen.

 

[MaryM3]

Hi, did you click Parallels icon in the Mac status bar ( Two Red Parallels line on the right top of Apple menu bar) -> click on Action -> Reset? If not, please try and let us know how it works.

Hi there - When I click the Parallels status bar the only thing that shows is the windows menu in the top. I have clicked the parallels, icon, the windows icon (black) and the parallels logo at the top of the screen.

 

[PaulChristopher@Parallels]

Hi there - When I click the Parallels status bar the only thing that shows is the windows menu in the top. I have clicked the parallels, icon, the windows icon (black) and the parallels logo at the top of the screen.

Hi MaryM3, please check out this article to Reset virtual machine settings and let us know how it works.