Is there a way to reset the activation count parallels toolbox

Discussion in 'Parallels Toolbox for Mac' started by MarkH20, Apr 20, 2017.

  1. mfunaki

    mfunaki Bit Poster

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    2
    I've checked one license of Parallels Desktop and it worked. Thank you for your quick action.
     
  2. DavidS10

    DavidS10 Bit Poster

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    6
    Just a reminder to the Parallels staff that there hasn't been a reply yet.
     
  3. RiqP

    RiqP Bit Poster

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    3
    I have done the same thing but still facing the issue
     
  4. DavidS10

    DavidS10 Bit Poster

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    6
    I contacted Parallels technical support. They reset the activation for me, and all is fine now.
     
  5. RiqP

    RiqP Bit Poster

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    3
    I am also going to contact the support team and and ask them to reset the activation for me. I hope this will work
     
  6. CalvinC3

    CalvinC3 Bit Poster

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    1
    I also had my mac repaired and am stuck at the activation screen (maximum number of activations). Tried messenger to get support, nobody answers there. Can anybody give me a hand?
     
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We are unable to find any keys purchased or registered under this account. If you have an activation key, share it in a private message to check and assist.
     
  8. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We have reset your Parallels Desktop 11 activation key. Try to activate again and check.
     
  9. RichE2

    RichE2

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    1
    Hi, I had to clean install my OS without being able to deactivate my license first. Now I'm getting the error that I can't activate my new installation. Would you please reset my available activations and kill any of the old ones you have listed?
    Thanks,
    Rich
     
  10. Hello RichE2. We have made the necessary changes. Please try to activate now and it should work.
     
  11. MiguelP5

    MiguelP5 Bit Poster

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    3
    Hi, How can be reset toolbox license activation limit?
     
  12. Maria@Parallels

    Maria@Parallels Kilo Poster

    Messages:
    8,693
    Hi, please try to activate your Parallels Toolbox and let us know the results.
     
    MiguelP5 likes this.
  13. MiguelP5

    MiguelP5 Bit Poster

    Messages:
    3
    Hi, its working! Many thanks for the help.
    Best Regards
     
    Maria@Parallels likes this.
  14. JeffreyW1

    JeffreyW1 Bit Poster

    Messages:
    13
    Hi, I moved my licenses around different computers here in the past month as I got a new (to me) iMac, but the logic board died in one month. Now that I replaced it with a Mac Studio, I can't activate anymore if I need to. Can you reset both of my Parallels licenses? Thank you so much.
     
  15. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    184
    Hello,
    I've just reset the hardware activation limit for your license keys. Please check - the issue should be fixed for you.
     

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