Is there a way to reset the activation count parallels toolbox

Discussion in 'Parallels Toolbox for Mac' started by MarkH20, Apr 20, 2017.

  1. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

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    874
    Good to know. Pls post again here when in need of further assistance.
     
  2. TylerR1

    TylerR1 Bit Poster

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    2
    Hi, I got a new computer since the old one died. Can I please get my serial number reset so that I may reinstall.
     
    Last edited by a moderator: Mar 22, 2018
  3. AJ@Parallels

    AJ@Parallels Staff Member

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    380
    HEllo TylerR1, We have made the necessary changes, kindly try activating it now.
     
  4. KaiY

    KaiY Bit Poster

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    2
    Hello, I am having the same issue. I've already log out my account on my all old devices, still won't let me activate on my new MacBook Pro.
     
  5. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    380
    Hello KaiY, We have made the necessary changes, kindly try activating it now.
     
  6. KaiY

    KaiY Bit Poster

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    2
    It works, really appreciate your help.
     
  7. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    874
    Nice to know that it is sorted out. Please reach out again for any other queries.
     
  8. Harvey1

    Harvey1 Bit Poster

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    5
    I have the exactly same issue when activating Parallels Tools on my new macbook. Please help reset my activation count limit. Thanks a lot for your support.
     
  9. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,629
    We have reset the activation key. Please try to activate Parallels Toolbox again and check.
     
  10. EmiT

    EmiT Bit Poster

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    2
    I tried to apply the product key into new mac , but it displayed "this license key is associated with another Parallels account. Please sign in using this account and try again." Appreciate you can help me to reset the key
     
  11. Dmitry@Parallels

    Dmitry@Parallels Parallels Support

    Messages:
    442
    Hi @EmiT, unfortunately I didn't find any license keys registered to your Parallels account e******17@hotmail.com. I've sent you a personal message to check the license key.
     

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