Adeboye Adeotan
Forum Maven
I just updated the Parallels Toolbox with the last version 6.7.0 (5122) but the problem continues to be present. Any ideas on this?
I sent a new report, the id is 469415086
Thanks in advance
Hi Micro,
Thank you for the provided data.
However, the technical data provided is for Parallels Desktop and not Parallels Toolbox.
Please perform the following actions to collect the required data for Parallels Toolbox:
1. Enable detailed log messages: Click the Parallels Toolbox icon > Click on the little gearbox > Preferences > enable the "Use detailed log messages" checkbox" > click the "X" button on the left side to close the preferences box
2. Collect a technical report: Click the Parallels Toolbox icon > Click on the little gearbox> Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.