Latest Clean Drive has problems!

[Don Awalt]

I am using the new version that just got updated, Version 6.6.0 (4851). I have not tried Clean Drive for about a month. Today, in several attempts, two problems surfaced:
1) To finish the scan takes about 2 minutes now. I have a very fast MacBook Pro, it used to take maybe 10 seconds.
2) When Clean Drive finished, if I bring it up again, after another 2 minute scan, it shows the Trash Can was not cleared even though I was sure to have the check box checked. I verified by bringing up the trash can that it was not cleared. I verified there were no issues of files being 'stuck' in the Trash Can, as I was able to manually use the MacOS 'Empty Trash can' command to clear it completely.
Could this be a MacOS Sonoma problem? I am on MacOS 14.0 (Sonoma).

 

[Adeboye Adeotan]

I just updated the Parallels Toolbox with the last version 6.7.0 (5122) but the problem continues to be present. Any ideas on this?
I sent a new report, the id is 469415086
Thanks in advance

Hi Micro,

Thank you for the provided data.

However, the technical data provided is for Parallels Desktop and not Parallels Toolbox.
Please perform the following actions to collect the required data for Parallels Toolbox:

1. Enable detailed log messages: Click the Parallels Toolbox icon > Click on the little gearbox > Preferences > enable the "Use detailed log messages" checkbox" > click the "X" button on the left side to close the preferences box

2. Collect a technical report: Click the Parallels Toolbox icon > Click on the little gearbox> Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.

 

[MircoV1]

The report id is 469506415
Thanks in advance

 

[Adeboye Adeotan]

The report id is 469506415
Thanks in advance

Hello MicroV1,

Please be informed that the technical report has been passed along to our Development Team for further analysis.

As soon as we get an update, we will get back to you.

 

[Don Awalt]

I added a tech report too, id 469521048. Scanning of Log and cache files took 2 minutes 30 seconds on a very fast MacBook Pro M3 laptop. Estimate was 2.24GB, became 3.16 GB when it finally finished. Why so long?

 

[Don Awalt]

Note to all, this morning I tried Clean Dave on two different MacBook Pro's - both on Seqouia 15.0 that just came out, and both on Parallels Toolbox 7.0.0.
Clean Drive is fast again! The problem appears fixed to me!

 

[MircoV1]

After the update to Seqouia it work fine again !