clean drive

When are you going to fix this? Today, Clean Drive said 0.0 GB in Trash, yet there were a ton of files in there. When is this going to get fixed? It's been at least 4 months and I did file a problem report.

I am using the new version that just got updated, Version 6.6.0 (4851). I have not tried Clean Drive for about a month. Today, in several attempts, two problems surfaced: 1) To finish the scan takes about 2 minutes now. I have a very fast MacBook Pro, it used to take maybe 10 seconds. 2) When...

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Hello, When I use clean drive it does not recognize the trash I have in my trash can. As you can see, clean drive shows 0 GB in trash. However, you can see I have a number of files in my trash. I am using Version 4.1.1 (3698) of parallels toolbox. I've had this issue in previous versions as...

Hello, I deleted over 110 GB of files from my Mac. I then ran Clean Drive. It did not delete those files. Why would that happen? Please see screen shots of before/after running clean drive. Thanks for your assistance.

Hi, I was not aware that Clean Drive even existed until I saw the information about freeing up space pop up in notification. I do not want Clean Drive to scan and/or remove files from my Mac hard drive, or at least be limited to my VM. When I check Full Disk Access in my Privacy Settings, Clean...

I have noticed after the last update of Parallels Toolbox to version 3.1.0 (2206) that every time I run Clean Drive it deletes the fonts from my System font book. I have to go through Font Book and restore system fonts. Has anyone else noticed this? Is this a bug in the new release?

Hi all. I don't want to ask a redundant question, so please let me explain. My Clean Drive tells me that I have 15GB of data that I can clean off my Mac from a variety of locations. My quest for knowledge is: 1) how do I know if these files are important? 2) where is Clean Drive looking and...

I have a select "Cache files" that indicates 39.71 GB of space reclaimable. That's quite a bit, and I'd like to know exactly what this program is trying to jettison. It's not OK to just say ... "Oh, it's fine, you don't need those files!" WTH? How do I know if I need them if I have absolutely...

Does anyone know what specifically qualifies as "Old Updates" in the Clean Drive Tool? Specifically, are these MacOS update remnants or Parallels update remnants? How old must the update be to qualify as an "old update"? I'm wary of using the tool if I'm not sure what it's actually identifying...