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Discussion in 'General Questions' started by Kevin14, May 31, 2017.
i have mac i didnt fint it
Hi, we need more info about your key and email address. Please check your pm and reply.
I have the same issue. I stupidly created an account with a junk email address and locked it to that! I have no idea why did it (I think I was stick of making another account for something and forgot I had one already!) Could someone help me move to my proper account?
Hi, could you please provide us with your license key and correct email? Please send it via private message or reply on mine
Hi. I think I am experiencing the same problem as other users. After signing out of the parallels on my old machine, I was unable to log back in on my new device and tried reusing the license with what I thought was the same email account, however, it did not work. Could I please have some assistance?
i'm getting the same error, that my activation key is registered to a different account, not the one the email purchase receipt was sent to, the one i am logged into as i post this. please help.
Hi, we've reset your Parallels Desktop 14 license, please check the issue.
Hey, please provide us with your key and correct email address.
Hello I have the same issue - won't sign in on new max
We can only find a Parallels Desktop 9 key registered with this account. If you have any different email, reply to our private message.
Hello! I have the same issue please help
Cleverbridge no: 144819954
Would you like to reset key which has been associated with your purchase order?
Yes Please I need to use it on another computer
Hi, we've reset your key, please check the issue.
Hello, still saying that the key number is associated in another account. Can you please assist because the email I used is been the same one since I use Paralells.. thank you
Ok, please share your new email, where you would like to transfer your key. Please send it via the private message.
We've recieved your email address and moved your key to it, please check and let us know if you have any additional questions.
I'm having the same problem. Can you please assist? I can send you the info via PM if you send me a message? Thanks!