Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. GilbertoB1

    GilbertoB1 Bit Poster

    Messages:
    1
    Hi, I have too this activation limit message while installing Parallels 10. Could you please reset my license?
    Thanks
    Gilberto
     
  2. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  3. MelihY

    MelihY Bit Poster

    Messages:
    1
    Hi, I have too this activation limit message while installing Parallels 10. Could you please reset my license?
    Thanks
    Melih
     
  4. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  5. MarcelP3

    MarcelP3 Bit Poster

    Messages:
    1
    Hey,

    I have the same problem.
    I can't do anything the kb says I should click "activate this Mac" but there is not such a button.
    Running Parallels 8 - it is not installed on any Mac..
    Must be a bug please help
     
  6. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 8 is not compatible with Yosemite or newer macOS X versions.
     
  7. KevinN8

    KevinN8 Bit Poster

    Messages:
    1
    Hello,
    I have the same issue with my Parallels 10 activation.
    Paralles is not currently installed on any of my macs.

    Is it possible to reset my activation key?

    Thank you for your help!
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hello, we've reset your license key, please check the issue.
     
  9. TanE

    TanE Bit Poster

    Messages:
    1
    Hi,
    I have the same issue to activate my Parallels 10 and I do not have any Paralllels installed in any of my Macs.
    Can you please help to reset my activation key?

    Thanks!
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  11. CecilW1

    CecilW1 Bit Poster

    Messages:
    3
    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    please can you activate my account so that i can transfer my license to my new laptop, my previous one was stolen
     
  12. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hi, we've reset your Parallels Desktop 10 license key.
    Please check the issue.
     
  13. CecilW1

    CecilW1 Bit Poster

    Messages:
    3
    hi, it still does not work and I get the same error message. please can you remove all access to my key for version 10 so that i can use the purchased key.
     
  14. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  15. CecilW1

    CecilW1 Bit Poster

    Messages:
    3
    ok im on sierra high, you cant just discontinue my license without my consent, please provide me the paying client with a solution
     
  16. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    You have misunderstood, your license is not discontinued/deactivated it can be still used on compatible macOS. If you want to use Parallels Desktop 10, you can downgrade macOS X.
     
  17. mark broughton

    mark broughton Bit Poster

    Messages:
    2
    I have the same issue to activate my Parallels 10 and I do not have any Paralllels installed in any of my Macs.
    Can you please help to reset my activation key as I cannot install with reached maximum number.

    upload_2021-5-21_15-11-39.png

    Thanks!
    mb
     

    Attached Files:

  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hi, we've made some changes, please check the issue.
     
  19. mark broughton

    mark broughton Bit Poster

    Messages:
    2
    "Please check the issue" yet I am stil getting the error message. Can your team remove the prior machine from the license as I exceeded the registration of one (1) by transferring this to a machine that works.
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Please check your inbox for more information.
     

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