Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    You are welcome. Feel free to reach out to us anytime for support.
     
  2. MatteoM5

    MatteoM5 Bit Poster

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    2
    Hi
    I'm having the same issue, my license key has reached the maximum number of activations. Could you please reset it? Thanks!
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online

    Note: Parallels Desktop 10 is not compatible with Sierra or newer macOS X versions.
     
  4. MatteoM5

    MatteoM5 Bit Poster

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    2
    Thank You
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We are glad that the issue is resolved. Thank you for choosing Parallels.
     
  6. HeikoH1

    HeikoH1 Bit Poster

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    1
    I'm having the same issue, my license key has reached the maximum number of activations. Could you please reset it? Thanks!
     
  7. SaravananR@Parallels

    SaravananR@Parallels Bit Poster

    Messages:
    77
    Hi HeikoH1, thank you for reaching out! We have sent a private message. Please check and reply us back to help you better. Thanks, Saravanan.
     
  8. RobM8

    RobM8 Bit Poster

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    1
    I used parallels desktop 11 in my old Mac. I have already sign out from my old Mac but I still faced the same problem "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."

    Could you please help me to activate the program?
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have reset your Parallels Desktop 11 key. Try to activate again and check.
     
  10. DonaldM6

    DonaldM6 Bit Poster

    Messages:
    3
    I too have reached the maximum number of activations, but I no longer have the previous Macbook that it was installed on. I have a valid activation key, but cannot remove the older macbook.
    Thank you
     
  11. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hello, we've reset your Parallels Desktop 10 license key. Please check the issue.
     
  12. DonaldM6

    DonaldM6 Bit Poster

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    3
    Hi and thank you Maria. I might be doing it too fast and there could be a delay, but I am getting the same message. Is there any additional information I can provide to support your efforts? Thanks again
     
  13. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Ok, if you're running Parallels Desktop 10 please check your inbox. If you're trying to activate another version, please let us know.
     
  14. DonaldM6

    DonaldM6 Bit Poster

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    3
    Success and you all are fantastic.
     
  15. JohnB66

    JohnB66

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    1
    I'm having the same issue. Contacted support via email and they said that they reset my license and it should work. Tested and I still get the "too many activations" messages. Support then told me to "sign out of Parallels Desktop"

    I don't see a way to sign out. I just get the window where I should enter the key. I've tried uninstalling PD and rebooting my Mac. Nothing is working.
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've rechecked your license. Please try again.
    And also check your inbox for more info
     
  17. KimB4

    KimB4 Bit Poster

    Messages:
    2
    I am having the same issue where my Parallels is giving me the max number of licenses and I just had to get a replacement laptop and just moved my drive to the new computer. Help?


     
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, we've reset your Parallels Desktop 10 license, please check the issue.
     
  19. KimB4

    KimB4 Bit Poster

    Messages:
    2
    Still having the same issue. I used my software in Jan 15 2020 of this year on this MAC 10.13.6 OS High Sierra with no issue and now that I have replaced my laptop with a new motherboard, the software has stopped working. I included a screen grab from this morning when I tried to launch and as you can see I have removed the majority of my serial. So, I am at a loss to understand why this is still happening. Unfortunately, being disabled and in the current issue of limited employment earning I do not have even the $50 to upgrade or expend for a new version.
    Please Help?
    Kim
     

    Attached Files:

  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,694
    Hi, please check your inbox
     

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