Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. RyanW8

    RyanW8 Bit Poster

    Messages:
    2
    I am still getting the error.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Please provide me with your key via the private message
     
  3. hokjoung

    hokjoung Bit Poster

    Messages:
    2
    Hi,
    I am experiencing the same issue on my new mac.
    Thank you
     
  4. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Hi, didn't find any key in your Parallels account.
    Please send it via the private message.
     
  5. hokjoung

    hokjoung Bit Poster

    Messages:
    2
    Hi,
    I don't see a private message option when I click on your profile
    Thank you
     
  6. CharlesH10

    CharlesH10 Bit Poster

    Messages:
    6
    I have a similar problem, I have been using Parallels for about a year and there has never been a case when the browser did not work correctly or did not open the sites. I previously played these slots - https://vulkanvegas.com/en/category/slots and everything was fine. I do it every day. Now I am denied access from any browser. What could be the problem and how to solve it?
     
  7. JasonP10

    JasonP10 Bit Poster

    Messages:
    1
    I have the same problem. How can I get my key reset?
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Done, please check the activation issue.
     
  9. RichardS34

    RichardS34 Bit Poster

    Messages:
    1
    Hello,
    I didn't realize I needed to log out of my old Mac for Parallels. I don't have my old Mac anymore, it was factory reset before it left my possession. Is there anyway to reset my license?
    Thanks for your your time,
    Richard
     
  10. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Are you using the latest version of Parallels Desktop? Could you provide us with your key please?
     
  11. MichelleC2

    MichelleC2 Bit Poster

    Messages:
    1
    Hi, I am trying to install parallels on my new computer but this is the error message that keeps popping up: "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." I already signed out and uninstalled from the original computer and it's still not working, could i have my key/license reset?
     
  12. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Hi, I've changed the internal settings of your key, please check the issue
     
  13. MarkD13

    MarkD13 Bit Poster

    Messages:
    1
    Same problem, the infamous ""You have reached the maximum number of activations available for your activation key". Trying to port version 11 to a new mac. Logged out parallels on old mac.
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Your key has been updated please check the issue
     
  15. DanielKabel

    DanielKabel Bit Poster

    Messages:
    1
    I've just got the same error message ("You have reached the maximum number of activations...") when trying to move Parallels 11 to a new Mac. I've signed out on the old Mac, removed Parallels but still getting this annoying error message.
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Your key's setting has been changed, please check the issue.
     
  17. AlanR7

    AlanR7

    Messages:
    1
    I have been using Parallels Desktop on my Mac since 2013, and yesterday, after the latest update, I am getting exact same issue with "Check your Internet Connection" and I can no longer get to my Windows 10. I did a chat last night on with someone from Parallels, and they stated that they were aware of the issue, and that there is no ETA for a fix. I need access to my Windows 10 on my mac, I am a school teacher, and I need files that I can only get while in Windows. Does anyone have a fix for this, or is there anyway to roll back to the previous version??
     
    Last edited by a moderator: Oct 1, 2019
  18. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Hi, did you try to activate your Parallels Desktop? Which version of Parallels Desktop are you using?
     
  19. AlexandreV1

    AlexandreV1 Bit Poster

    Messages:
    4
    I've just got the same error message ("You have reached the maximum number of activations...") when trying to move Parallels 11 to a new Mac. I've signed out on the old Mac, removed Parallels but still getting this annoying error message. I've got 2 licenses and they need to be update because I need to activate them in 2 new Macs.
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,009
    Your key has been reset, please check the issue and let us know how does it work for you.
     

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