Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. taka5

    taka5

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. please reset my license key, too.
    Best regards
    Taka
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,027
    Hi, your key has been reset, please check the issue.
     
  3. ChazH

    ChazH Bit Poster

    Messages:
    3
    Hi, I seem to have the same issue in moving to a new Mac, could you please reset my license key, also? Thanks!

    Chaz
     
  4. Sathiya@Parallels

    Sathiya@Parallels Staff Member

    Messages:
    733
    Hi ChazH. We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and it should work.
     
  5. ChazH

    ChazH Bit Poster

    Messages:
    3
    Still not working. I have reformatted and re-installed a new OS on my old computer and gave it to my wife. I get this message on my computer still:

    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    I have put in my license key, got the message above, quit Parallels 10, relaunched it, put in the key again, and still the same message. Do I need to try something else?

    Thanks, Chaz
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,360
    Hi @ChazH , We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  7. ChristinaM1

    ChristinaM1

    Messages:
    1
    Im having problem installing parallels it said that expired but already paid and I have the reference #
     
  8. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,047
    Are you using the "GMAIL" email to login and activate Parallels Desktop? Let us know the error you are getting.
     
  9. MartinK14

    MartinK14 Bit Poster

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. My old mac is no longer available. Could you please reset all my old license keys?
     
  10. wingc

    wingc Bit Poster

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. My old mac is no longer available. Could you please reset all my old license keys?
     
  11. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,047
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  12. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,047
    We have reset the activation key. Try to activate again.
     
  13. MarkL27

    MarkL27 Bit Poster

    Messages:
    1
    I have the same issue-- I use Parallels on 3 computers. The 2 computers that I use most frequently have a yearly subscription and my license is always updated. The 3rd computer is used infrequently and I moved my parallels 10 to a new computer (to replace the old, occasionally used 3rd computer) and my old activation key doesn't work and I don't have access to the old computer. Can you tell me how to reset my activation key?
     
  14. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,360
    Hi @MarkL27 , We have reset the activation key. Try to activate again. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  15. CarlosR11

    CarlosR11

    Messages:
    1
    Hi, I seem to have the same issue in moving to a new Mac, could you please reset my license key?

    Thanks in advance!
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,027
    Done, please check
     
  17. TotoT1

    TotoT1 Bit Poster

    Messages:
    2
    Hello, i need a activation count reset please. Thanks
     
  18. RyanW8

    RyanW8 Bit Poster

    Messages:
    2
    I am having the same problem.
     
  19. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,027
    Hey, your Parallels Desktop 11 key has been reset, please check.
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    4,027
    Hi, your Parallels Desktop 10 license has been rest, please check the activation issue.
     

Share This Page