Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. taka5

    taka5

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. please reset my license key, too.
    Best regards
    Taka
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hi, your key has been reset, please check the issue.
     
  3. ChazH

    ChazH Bit Poster

    Messages:
    3
    Hi, I seem to have the same issue in moving to a new Mac, could you please reset my license key, also? Thanks!

    Chaz
     
  4. Hi ChazH. We have reset the Parallels Desktop 10 for Mac license key. Please try to activate now and it should work.
     
  5. ChazH

    ChazH Bit Poster

    Messages:
    3
    Still not working. I have reformatted and re-installed a new OS on my old computer and gave it to my wife. I get this message on my computer still:

    You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

    I have put in my license key, got the message above, quit Parallels 10, relaunched it, put in the key again, and still the same message. Do I need to try something else?

    Thanks, Chaz
     
  6. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @ChazH , We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  7. Im having problem installing parallels it said that expired but already paid and I have the reference #
     
  8. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    Are you using the "GMAIL" email to login and activate Parallels Desktop? Let us know the error you are getting.
     
  9. MartinK14

    MartinK14 Bit Poster

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. My old mac is no longer available. Could you please reset all my old license keys?
     
  10. wingc

    wingc Bit Poster

    Messages:
    1
    Hi, I have also a same issue to move to new Mac. My old mac is no longer available. Could you please reset all my old license keys?
     
  11. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Please follow the instructions below:
    1. Quit Parallels Desktop, then try to activate after launching it again.
    2. If you are still unable to activate, Open Terminal on the Mac and execute this command: prlsrvctl activate-license-online
     
  12. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,700
    We have reset the activation key. Try to activate again.
     
  13. MarkL27

    MarkL27 Bit Poster

    Messages:
    1
    I have the same issue-- I use Parallels on 3 computers. The 2 computers that I use most frequently have a yearly subscription and my license is always updated. The 3rd computer is used infrequently and I moved my parallels 10 to a new computer (to replace the old, occasionally used 3rd computer) and my old activation key doesn't work and I don't have access to the old computer. Can you tell me how to reset my activation key?
     
  14. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,359
    Hi @MarkL27 , We have reset the activation key. Try to activate again. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  15. CarlosR11

    CarlosR11

    Messages:
    1
    Hi, I seem to have the same issue in moving to a new Mac, could you please reset my license key?

    Thanks in advance!
     
  16. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Done, please check
     
  17. TotoT1

    TotoT1 Bit Poster

    Messages:
    2
    Hello, i need a activation count reset please. Thanks
     
  18. RyanW8

    RyanW8 Bit Poster

    Messages:
    2
    I am having the same problem.
     
  19. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hey, your Parallels Desktop 11 key has been reset, please check.
     
  20. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,070
    Hi, your Parallels Desktop 10 license has been rest, please check the activation issue.
     

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