Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. JG_

    JG_ Bit Poster

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    2
    It worked. Thank you.
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

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    753
    Please feel free to reach us any time for any queries regarding Parallels.
     
  3. LeonW1

    LeonW1 Bit Poster

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    2
    Could you please reset my Parallels Desktop 10 license key?
     
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

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    1,128
    Hello LeonW1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
     
  5. LeonW1

    LeonW1 Bit Poster

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    The activation was successful. Thank you very much!
     
  6. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

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    1,128
    Welcome! Please reach out again for any other queries.
     
  7. GabrielO

    GabrielO Bit Poster

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    Hi I need my licence key to be reset thank you
     
  8. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hello GabrielO. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
     
  9. GabrielO

    GabrielO Bit Poster

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    2
    thanks it has now been activated.
    however it's not very user friendly and I would suppose that lot's of customers will be tricked into purchasing a new licence rather than coming to this forum... risky corporate practice... :/
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,020
    You can contact us through any available support options to reset the activation key.
     
  11. PeterK30

    PeterK30 Bit Poster

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    2
    My old Mac bit the dust and when I restored my backup to a new Mac I got the "You have reached the maximum number of activations available for your activation key" message. This would be the third activation (I had to replace the logic board on my old one a while back). Can you reset the activation key to allow me to activate it on my new Mac?
     
  12. MattM6

    MattM6 Bit Poster

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    1
    Hi, I am migrating Parallels 11 to a new mac and having the 'activation key has reached it's limit' issue. I don't appear to have a way to unregister the old macbook.
    Please assist.
     
  13. Maria@Parallels

    Maria@Parallels Parallels Team

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    3,536
    Hi, we've reset your key, please check
     
  14. Maria@Parallels

    Maria@Parallels Parallels Team

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    3,536
    Done, plz check.
     
  15. PeterK30

    PeterK30 Bit Poster

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    2
    Maria, That did the trick. Thanks!
     
  16. Sathiya@Parallels

    Sathiya@Parallels Staff Member

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    676
    You are welcome. Please post again for additional queries.
     
  17. MikeB20

    MikeB20

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    1
    The logic board on my Mac was replaced. Please reset my activation key.

    NEVERMIND - Reached support on Facebook and I'm all good!
     
    Last edited: Mar 3, 2019
    Maria@Parallels likes this.
  18. AJ@Parallels

    AJ@Parallels Staff Member

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    753
    Perfect, Please feel free to reach us any time for any queries regarding Parallels.
     
  19. zhaoda

    zhaoda Bit Poster

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    2
    hello, I have similar problem while moving parallel from one computer to another. Could you please help?
     
  20. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    753
    Hello zhaoda, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     

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