Parallels desktop 10: "You have reached the maximum number of activations available"

Discussion in 'General Questions' started by George Fidias, Dec 28, 2014.

  1. JG_

    JG_ Bit Poster

    Messages:
    2
    It worked. Thank you.
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    732
    Please feel free to reach us any time for any queries regarding Parallels.
     
  3. LeonW1

    LeonW1 Bit Poster

    Messages:
    2
    Could you please reset my Parallels Desktop 10 license key?
     
  4. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,105
    Hello LeonW1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command <><> prlsrvctl activate-license-online <><> inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
     
  5. LeonW1

    LeonW1 Bit Poster

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    2
    The activation was successful. Thank you very much!
     
  6. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,105
    Welcome! Please reach out again for any other queries.
     
  7. GabrielO

    GabrielO Bit Poster

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    2
    Hi I need my licence key to be reset thank you
     
  8. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,105
    Hello GabrielO. Please quit Parallels Desktop now, launch it again and re-attempt the activation.
     
  9. GabrielO

    GabrielO Bit Poster

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    2
    thanks it has now been activated.
    however it's not very user friendly and I would suppose that lot's of customers will be tricked into purchasing a new licence rather than coming to this forum... risky corporate practice... :/
     
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    1,946
    You can contact us through any available support options to reset the activation key.
     

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