Previous activation key not working

[MartinL3]

Hi thanks for your time. I just bought the parallels upgrade and when i enter the key for my previous version the "activate" button doesn't work.
Please help thank you!

 

[Sylvester@Parallels]

Hello PatW2,
Please check your private message and reply us!

 

[GergelyO]

Could I also get a link please?

 

[Pradeep@Parallels]

I need the link ASAP! Thanks.

Hello JeniA,
Kindly check your private message.

 

[Pradeep@Parallels]

Could I also get a link please?

Hello GergelyO,
Kindly check your private message and respond.

 

[EricO1]

Hi. Had to wipe the hard drive and when I reinstalled P11 I only have access to the upgrade license and it demands previous version license, which I don't have. Is there a way to recover that information?

 

[Sasti@Parallels]

Hi. Had to wipe the hard drive and when I reinstalled P11 I only have access to the upgrade license and it demands previous version license, which I don't have. Is there a way to recover that information?

Please check your private messages and reply back.

 

[EricO1]

Please reply to my messages. I now have 2 worthless upgrade keys and had to purchase a full version key to get back to work, as I can't be without my virtual machine for days at a time.

 

[PaulChristopher@Parallels]

Dear EricO1, please check out your private messages and reply. We are here to help!

 

[LeanneM]

I purchased a new Mac Book Air last week and would like to switch my Parallels from my previous Mac Book to my new one. I put in my activation code for Parallels 11 but it asked me for an previous version's code which I found! Sadly, my previous version's code doesn't work. How can I finish installing my Parallels?

Thank you!

 

[AlindaM]

I am having the same problem. I had parallels 7 and purchased the 11 upgrade.

 

[Pradeep@Parallels]

I purchased a new Mac Book Air last week and would like to switch my Parallels from my previous Mac Book to my new one. I put in my activation code for Parallels 11 but it asked me for an previous version's code which I found! Sadly, my previous version's code doesn't work. How can I finish installing my Parallels?

Thank you!

Hello LeanneM,
Please check your Private message and reply.

 

[Pradeep@Parallels]

I am having the same problem. I had parallels 7 and purchased the 11 upgrade.

Hello AlindaM,
Please check your private message and reply us!

 

[GergelyO]

Hi, please reply to me! I answered your private message almost two weeks ago!

 

[Sasti@Parallels]

Hi, please reply to me! I answered your private message almost two weeks ago!

We have responded to the private message. Kindly check.

 

[GilD1]

I am trying to reinstall parallels 10 on my computer and my activation code isn't working. Can you help me please?

 

[Pradeep@Parallels]

I am trying to reinstall parallels 10 on my computer and my activation code isn't working. Can you help me please?

Hello GilD1,
Please let us know the error message you are getting during the installation process and we will be happy to help!

 

[Wingf]

This same problem happened to me. I paid 69.85 for the 11 and my previous activation code is not working. Please send me the link as well and I will pay the difference, I would just like to have this problem solved as soon as possible. Thank you!

 

[Pradeep@Parallels]

This same problem happened to me. I paid 69.85 for the 11 and my previous activation code is not working. Please send me the link as well and I will pay the difference, I would just like to have this problem solved as soon as possible. Thank you!

Hello Wingf,
Please check your private message and reply back to us.

 

[RosemaryP]

I am having the same issue. I paid for an upgrade and my old activation code isn't working.

 

[Pradeep@Parallels]

I am having the same issue. I paid for an upgrade and my old activation code isn't working.

Hello RosemaryP,
I would be glad to help you. I have sent you a private message requesting for information please check and reply.