Refund My Purchase

Discussion in 'General Questions' started by ArielI1, Sep 17, 2020.

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  1. ArielI1

    ArielI1 Bit Poster

    Messages:
    2
    Hello there. I haven't used my subscription in about the last 9 months. I had tried cancelling before and I was under the impression that I did.
    I just got charged today and realize the account is still active. I would like to close the account and receive my money back as I do not need the Parallels at the moment.
    How do I go about receiving my funds back?

    Thank You,

    Ariel I.
     
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    8,670
    Hello, could you provide us with your newest purchase order number?
     
  3. ArielI1

    ArielI1 Bit Poster

    Messages:
    2
    Hello Maria. I believe it is 239439633
     
  4. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have initiated a refund for the renewal. Let us know if you have any questions.
     

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