refund please

[clarkstudios]

hello, i have been trying to get ahold of parallels for days. i need a refund on the downloaded product i purchased. i believe you have a 30 day money back guarantee. i also need instruction on how to 'uninstall' windows 7 (which is the purchase I made) asap.

 

[Danil@Parallels]

clarkstudios,

I do see a ticket in out support system opened by you for this matter that has been addressed already. If you need any help please use this page to contact Tech/Customer Support:

http://www.parallels.com/support/

 

[SalliJ]

I need a refund from Parallels Digital river purchase through PayPal. I purchased Kasperkey and Hot spot. How do I request a refund. My email bounces back when I try to write. Sigh. The order number doesnt work, nor my email address and last 4 of my credit card as I used paypal!

 

[Danil@Parallels]

Hi SalliJ,

I recommend you to contact Parallels Customer Supprot Team directly to request a refund:

http://www.parallels.com/support/phone/ - HotLine
http://www.parallels.com/support/chat/ - Chat
http://www.parallels.com/support/request/ - Create Support Request

They will be able to assist you as soon as they receive your request.

 

[LorenzoC1]

i accidentally purchased an item and that item is an upgrade activation key when i didn't mean to purchace this item and would like a refund

 

[PaulChristopher@Parallels]

i accidentally purchased an item and that item is an upgrade activation key when i didn't mean to purchace this item and would like a refund

Please check your private message and reply us.

 

[GregM4]

Hi,
I have been trying to get a response from Parallel for the past 4 days, and nothing. I need a refund on the downloaded product I purchased, it's just not working for me. I am within the 30 day return policy.
Thanks

 

[PaulChristopher@Parallels]

Hi Greg, Could you please elaborate the problem that you are facing in Parallels Desktop, so that we can assist you better. We are interested in resolving the problem in Parallels Desktop. Thanks!

 

[Thai]

i accidentally purchased an item for upgrade activation key when i don't need it, i need a refund so i can buy the parallel version 11. PaulChris how can i able to PM to you for more about the issues?

 

[MoodyJ]

i accidentally purchased an item and that item is an upgrade activation key when i didn't mean to purchace this item and would like a refund

This happened to me as well. I would like a refund soon please

 

[Meenakshi@Parallels]

Hello MoodyJ, I have refunded the order and sent you an e-mail with the refund details. Thanks!

 

[Oussama]

i accidentally purchased an item and that item is an upgrade activation key when i didn't mean to purchace this item and would like a refund

 

[Alfena@Parallels]

Hello Oussama, I have refunded the order and sent you an e-mail with the refund details. Thanks!

 

[DavonteB]

I had also accidentally purchased the parallels upgrade and would like to get a refund so I can get the right one

 

[DavonteB]

so every time I try to call the customer service number the guy fakes like he can't hear me

 

[Danil@Parallels]

I had also accidentally purchased the parallels upgrade and would like to get a refund so I can get the right one

Hello DavonteB, I have sent you a private message. Please get back to me in a PM with the requested details. Thanks, Danil

 

[RedB1]

I accidentally just did this too...

I purchased the upgrade rather than a new license. Can you please refund me the upgrade cost?

 

[Maria@Parallels]

I accidentally just did this too...

I purchased the upgrade rather than a new license. Can you please refund me the upgrade cost?

Hi, please provide us with your purchase order number.

 

[RedB1]

Hi, please provide us with your purchase order number.

Hi Maria. The number is 179966556

 

[Maria@Parallels]

Hi Maria. The number is 179966556

Thanks a lot for your prompt reply.
Your order has been refunded, funds will appear in your account during 5-7 days.