Removing license key without having an access to my old computer

Discussion in 'General Questions' started by JanF4, Feb 13, 2018.

  1. JanF4

    JanF4

    Messages:
    1
    Hi,
    I have two license keys registered, but need to remove the one assigned to an old computer which I do not have an access to anymore. Both are registered under my same Parallels account. How to proceed, please?
    My account is now in the status "Grace period", I want to renew the license for next year, but only for one computer.
    Any advice highly appreciated.
    Thanks,
    Jan
     
  2. Hemnath@Parallels

    Hemnath@Parallels Parallels Support

    Messages:
    1,128
    Hello JanF4. We see that you reached out to us over Facebook (Jan Friml). We've already responded to your query over there.
     

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