Steam games not working

R

RyanM37

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Hi Everyone

Have downloaded Parallels 18 and have installed steam, some games run but have black icons over alot of things in game and I cannit see things properly, also Call Of Duty WW2 wont launch, the green play button is clicked but it just says running and then reverts back to the green play button in steam again.

Ive check and it says directx 12 is installed, any tips please as im lead to belive steam games should work fine in this parallels edition?
 
I am having the same problem with call of duty. I never used parallels before so I thought it was maybe me. But since its the same game and the same problem, I'm thinking its parallels.
 
Has there been a fix for this? I'm on a M1 Max MacBook Pro with 64GB of RAM. I've never used Parallels before but I'm trying to play the new Call of Duty and I'm getting the same issue. I click Play and then it sits for a second. Then it shows me the Play button again as if I never clicked it.
 
OK, the current state of things is that Parallels and pretty much all other products currently support up to DirectX11. Prior versions of Apples Metal API (prior to Metal 3 launched with macOS 13.0) had insufficient requirements to support DirectX12. This has now changed, but I suspect the developers of Parallels will still need to create new drivers/Parallels Tools before DirectX12 will be possible.
I am certain that this will eventually occur, but I have no idea on any timelines and Parallels has not provided an indication on one either.
 
I am able to open Cyberpunk 2077 on the VM through steam but as soon as the game boots, it crashes. How often does Parallel check their forums and fix these bugs? Only reason why I got this software was to use steam...are there other vms that are able to hold up?
 
JohnM140 said:
I am able to open Cyberpunk 2077 on the VM through steam but as soon as the game boots, it crashes. How often does Parallel check their forums and fix these bugs? Only reason why I got this software was to use steam...are there other vms that are able to hold up?
Click to expand...
Cyberpunk 2077 requires DirectX12 and will not fall back to any prior DirectX API. As "NO ONE", including VMware has managed DirectX12 support in virtualization, I suspect it's more than just a few bugs. The hope is the new Metal 3 API (only available since late November) provides the necessary features to make it possible, before Metal 2 and it's revisions were insufficient for feature parity with DirectX12. It'll come, but I expect a later 2023 ETA for the developers to get it done.
It's not like Microsoft will help.
 
The primary reason I installed Parallels is to run Windows-exclusive titles on Steam. One in particular that's been giving me trouble is Star Wars: Empire at War: Forces of Corruption (DLC). I continue to encounter the same problem as some others here have referenced: I select the game to play, the system acknowledges the command (Steam even says 'running' for a brief second before immediately quitting out). I thought perhaps it was an issue with my files (but I know the game was installed properly and all the necessary files are still where they should be), but when I go to run the game through the game files I can't activate any mods, as they force me out of the game and it refuses to reopen. Any advice or suggestions are welcome, I hope this helps Parallels improve their systems.
 
AlexanderS51 said:
The primary reason I installed Parallels is to run Windows-exclusive titles on Steam. One in particular that's been giving me trouble is Star Wars: Empire at War: Forces of Corruption (DLC). I continue to encounter the same problem as some others here have referenced: I select the game to play, the system acknowledges the command (Steam even says 'running' for a brief second before immediately quitting out). I thought perhaps it was an issue with my files (but I know the game was installed properly and all the necessary files are still where they should be), but when I go to run the game through the game files I can't activate any mods, as they force me out of the game and it refuses to reopen. Any advice or suggestions are welcome, I hope this helps Parallels improve their systems.
Click to expand...

Hello,
To help us understand and investigate this issue better, kindly perform the following steps:
1. Reproduce the issue.
2. Collect a technical report (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
Thanks
 
Hello Pramesh Boodadoo, I'm experiencing this same issue. I just sent the report as you instructed and here's the resulting Report ID: 423394914
 
Pramesh Boodadoo said:
Hello,
To help us understand and investigate this issue better, kindly perform the following steps:
1. Reproduce the issue.
2. Collect a technical report (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
Thanks
Click to expand...
Hello Pramesh Boodadoo, I'm experiencing this same issue. I just sent the report as you instructed and here's the resulting Report ID: 423394914
 
I'm experiencing the same issue trying to run NBA2K23 on the Windows 11 virtual machine through Parallels. The Report ID is 427864938. Thank you!
 
Was this issue fixed in the end? I'm trying to play Land of the Vikings on Parallels with M1 chip via Steam and it simply returns to the game's page on Steam as if I never tried to run it.
 
Pramesh Boodadoo said:
Hello,
To help us understand and investigate this issue better, kindly perform the following steps:
1. Reproduce the issue.
2. Collect a technical report (click the Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply to this post.
Thanks
Click to expand...
@Pramesh Boodadoo Can you PLEASE update us on this? You requested the information about the fault from this person, and they sent it. We only request the courtesy of a response, even if the response is 'We can't fix this'.
 
I experience the same issue on an Apple M1 Max MBP running Parallels Pro Version 19.2.1 (54832). Based on what I read here, Parallels has made zero attempts of resolving the issue, which is rather disappointing.
 
tintin said:
This continues to be a problem for me. I'm also very disappointed at the lack of response or action from Parallels to correct the problem.
Click to expand...
Hello,

Sorry for the inconvenience caused and for late response.
Please try updating Parallels Desktop to the version 19.3

There has been some changes in graphic rendering issue.

Let us know if these resolve your issue as well.

Thanks
 
Avinash Bundhoo said:
Hello,

Sorry for the inconvenience caused and for late response.
Please try updating Parallels Desktop to the version 19.3

There has been some changes in graphic rendering issue.

Let us know if these resolve your issue as well.

Thanks
Click to expand...
Just installed the update and everything including the old Microsoft Links 2003 still works great. Does this "update" have anything to do with being able to run games that need Direct X 12 yet???
 
Avinash Bundhoo said:
Hello,

Sorry for the inconvenience caused and for late response.
Please try updating Parallels Desktop to the version 19.3

There has been some changes in graphic rendering issue.

Let us know if these resolve your issue as well.

Thanks
Click to expand...
Firstly, I'd like to say that I think that the removal of my previous posts on this thread deserves an explanation.
Secondly, I can confirm that v19.3 has made no difference in addressing the issues I see in Steam.
Thanks.
 
HI there, I hope you could provide some help in my issue.

I have steam installed on M2 Chip Macstudio - Parallel version 20.1.0. with Window 11 - 64 bit. I was trying to launched a demo game - FFXVI via Steam. Steam launched but the game within Steam did not launched. I should said it appeared for awhile and quitted itself. For now I could not tell it is a Steam issue or Parallel issue. I am hoping someone here could give me some tips and idea how to fix the issue.

Best Regards,
YT
 
Yeah having the same problem in 2024 do not buy this if you want to play steam games or you have to use software with visual c++ did buy this parallels this summer and very disappointing on how the have it setup
 
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