Upgraded to 13, old license is not recognised.

Discussion in 'Installation and Configuration of Parallels Desktop' started by GrahamF2, Jan 30, 2018.

  1. GrahamF2

    GrahamF2 Bit poster

    Messages:
    1
    I last bought Parallels back in 2006, I've used VMware Fusion since then. I've now decided to return to Parallels, but the upgrade does not recognise my previous license.

    Any help appreciated.

    Thanks
     
  2. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    You can upgrade to Parallels Desktop 13 if you have a Parallels Desktop 11/12 permanent key else we suggest you to get refund and purchase full version.
     

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