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Discussion in 'Windows Guest OS Discussion' started by ChristopherG1, Apr 30, 2018.
I have exactly the same issue - has someone an idea how to fix this?
Luckily I had a snapshot from the day before after installing the faulty april update.
I've cloned my vm and did some tests - it seems that I have a resolution at least for my problem.
In the preferences of my vm I limited the CPU to one and the memory to 2GB and removed the USB- and Buetooth-entry from hardware tab.
--> I think the last setting did the trick.
With this settings I was able to install the windows april update (1803) from a mounted ISO-file.
Currently I'm trying to do this again but with online update and only with removed USB- and Bluetooth devices.
If this works I'll try to update my original vm...
I was able to install the update but after restart windows freezes completely after a short while... :-/
Also after a clean install windows freezes shortly after start.
--> It seems that it freezes (at least) as soon as a message is display (black message box in lower right corner) e.g. when you insert a dvd or iso.
After several attempts, 1803 installed for me by doing the following (as posted above):
1. deactivated Media Player
2. turned off fast startup (although, this was turned back on during update)
3. disabled anti-virus
For me this steps worked to update my vm to 1803
In short: disable usb and bluetooth in hardware tab and reset the profile settings of the vm.
After that update and also clean install worked without issues.
After multiple attempts to update, I did the one described in the previous messages. Thank you to the people who took the time to find the solution.
Disable "USB and Bluetooth" and reset the profile of the VM.
When restarting, the installation goes up to 30%, then black screen. But after a few seconds, the VM restarts, and the installation resumes at 30% and continues. Then idem at 75%.
The installation of the update, ended up being total. And everything is working properly.
Good to hear that this is also working for other people too.