Windows 10 Configuration - Cannot Change

Discussion in 'Installation and Configuration' started by GrantT2, Dec 16, 2018.

  1. GrantT2

    GrantT2 Bit Poster

    Messages:
    11
    I am running Parallels 14 on Mojave 10.14.2 with 16GB of RAM.

    Windows is currently assigned 2GB of RAM. I want to increase that to 8GB. When I open "CPU & Memory" configuration screen in Windows 10 all of the potential selections are greyed out. ie: I cannot make changes.

    A banner at the top of the screen says "Some of the settings on this page cannot be changed until the virtual machine is shut down". I have tried all sorts of variations but still cannot make changes in the CPU and Memory allocation. Any suggestions?
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    753
    Hello GrantT2, Please go to the top menu bar and click on actions, Actions--> Stop, Kindly follow the instructions from this link < https://bit.ly/2GhSP3n > and go to configuration then change the RAM memory to recommended state.
     
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  3. GrantT2

    GrantT2 Bit Poster

    Messages:
    11
    Thanks AJ. It was the Actions-->Stop that was missing from my procedure.

    I am now able to configure.
     
  4. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    753
    Perfect, Please feel free to reach us any time for any queries regarding Parallels.
     

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