Windows 10 Configuration - Cannot Change

G

GrantT2

Junior Member
I am running Parallels 14 on Mojave 10.14.2 with 16GB of RAM.

Windows is currently assigned 2GB of RAM. I want to increase that to 8GB. When I open "CPU & Memory" configuration screen in Windows 10 all of the potential selections are greyed out. ie: I cannot make changes.

A banner at the top of the screen says "Some of the settings on this page cannot be changed until the virtual machine is shut down". I have tried all sorts of variations but still cannot make changes in the CPU and Memory allocation. Any suggestions?
 
GrantT2 said:
I am running Parallels 14 on Mojave 10.14.2 with 16GB of RAM.

Windows is currently assigned 2GB of RAM. I want to increase that to 8GB. When I open "CPU & Memory" configuration screen in Windows 10 all of the potential selections are greyed out. ie: I cannot make changes.

A banner at the top of the screen says "Some of the settings on this page cannot be changed until the virtual machine is shut down". I have tried all sorts of variations but still cannot make changes in the CPU and Memory allocation. Any suggestions?
Click to expand...
Hello GrantT2, Please go to the top menu bar and click on actions, Actions--> Stop, Kindly follow the instructions from this link < https://bit.ly/2GhSP3n > and go to configuration then change the RAM memory to recommended state.
 
Maria@Parallels said:
Hello, are you running the latest Parallels Desktop version?
Are you able to use Actions->Shut down, for example?
Click to expand...
I'm using latest version which is Parallel Desktop 16 and Yes i tried Action > Shut Down, Action > Restart, Action > Stop, everything, but I'm afraid issues is something else.
 
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