you have entered an upgrade key. Please confirm it with a key from the previous version

Discussion in 'Licensing and Activation' started by Igor Moreira, Jun 12, 2018.

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Page 24 of 24
  1. JakubG1

    JakubG1 Bit poster

    Messages:
    1
    Aj ja mám rovnaký problém, nemôžem aktivovať predplatné, pretože nemám kľúč na aktualizáciu...
     
    JakubG1, Nov 28, 2024
    #461
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    688
    Dobrý deň,

    Musíte si zakúpiť plnú verziu.
    Ak chcete dokončiť nákup, prejdite na odkaz https://www.parallels.com/products/desktop/buy/?full.

    Vidíme, že peniaze za inovačný kľúč vám už boli vrátené.

    dakujem
     
    Avinash Bundhoo, Nov 28, 2024
    #462
  3. SedarPL

    SedarPL Bit poster

    Messages:
    1
    Hi,
    I purchased a permanent license for Parallels Desktop 17 Standard Edition. Can I upgrade from this version to version 20 Pro subscription ?
     
    SedarPL, Nov 28, 2024
    #463
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    528
    Hello SedarPL,

    Yes, you can upgrade from this version to the latest provided your host Mac's operating system supports Parallels Desktop 20.

    Please see this KB article for our compatibility matrix. https://kb.parallels.com/114381
     
    Adeboye Adeotan, Nov 28, 2024
    #464
  5. SulemanZ1

    SulemanZ1 Bit poster

    Messages:
    5
    Hello, I am having the same issue Please refund me
     
    SulemanZ1, Jan 2, 2025
    #465
  6. SulemanZ1

    SulemanZ1 Bit poster

    Messages:
    5
    hi there can i get a refund i have same problem so that i buy a new user
     
    SulemanZ1, Jan 2, 2025
    #466
  7. SulemanZ1

    SulemanZ1 Bit poster

    Messages:
    5
    I previously used the free trial version of Parallels, I have recently purchased a new Key and have
    Parallels Desktop 18 for Mac Standard Edition, Permanent Edition. I've been trying to sort this out for days, using every option possible! I paid 54 pounds for this key and I can't use it it's extremely frustrating. When I get to the screen to install windows through Parallels I enter my purchase key and click Activate, it then asks me for my previous key which I do not have. I previously used a free trial version . If this is not sorted I want and expect a full refund! thank you
     
    SulemanZ1, Jan 3, 2025
    #467
  8. MaksymilianM

    MaksymilianM

    Messages:
    1
    I have the same problem, I am trying to activate version 18, it appears to me to lead the code from the previous version, but even though I enter it, I get the error "THE PREVIOUS ACTIVATION KEY HAS NOT BEEN ACCEPTED" I have version 14 to 18, none of them work, I can not activate version 18
     
    MaksymilianM, Mar 17, 2025 at 4:47 AM
    #468
  9. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    600
    Hello,
    We have reset your Parallels Desktop 18 license key.
    Kindly try to activate your Parallels Desktop 18 again.
    You may use either your Parallels Desktop 17 or 16 license key as confirmation key.
    Thank you.
     
    Pramesh Boodadoo, Mar 17, 2025 at 10:03 PM
    #469
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