'Your Phone' issues.

A

AlexA2

Member
Right now I'm having a couple of problems with this:
a) screen mirroring keeps getting error 42
b) Phone calls can establish but no audio.
For the phone calls, my Galaxy S10e(one of the supported devices) is paired inside Windows Guest OS, but on on macOS side. I wonder if that's the reason there's a problem? Maybe this feature is designed to work perfectly on native Windows, but not inside a virtual machine. Anyone else try to get this feature working?
 
AlexA2 said:
Right now I'm having a couple of problems with this:
a) screen mirroring keeps getting error 42
b) Phone calls can establish but no audio.
For the phone calls, my Galaxy S10e(one of the supported devices) is paired inside Windows Guest OS, but on on macOS side. I wonder if that's the reason there's a problem? Maybe this feature is designed to work perfectly on native Windows, but not inside a virtual machine. Anyone else try to get this feature working?
Click to expand...
Hi AlexA2. Please provide the Parallels Desktop version that you are using on macOS Catalina.
 
AlexA2 said:
PD 15.
Click to expand...
1. Unfortunately we're not able to implement this feature, until Macs support Miracast.
2. Please elaborate on how you are trying to make phone calls by connecting the phone through Bluetooth on the Windows side.
 
AlexA2 said:
Right now I'm having a couple of problems with this:
a) screen mirroring keeps getting error 42
b) Phone calls can establish but no audio.
For the phone calls, my Galaxy S10e(one of the supported devices) Walgreenslistens is paired inside Windows Guest OS, but on on macOS side. I wonder if that's the reason there's a problem? Maybe this feature is designed to work perfectly on native Windows, but not inside a virtual machine. Anyone else try to get this feature working?
Click to expand...


Facing the same problem, please help me.
 
Hello, same here...

i have note 10 + connecting to the VM win 10 using the Microsoft Your Phone

  1. Phone Screen wont connect even when changing the network to be on the same subnet getting error 42
  2. can't make calls audio to work
 
YaronB said:
Hello, same here...
i have note 10 + connecting to the VM win 10 using the Microsoft Your Phone
  1. Phone Screen wont connect even when changing the network to be on the same subnet getting error 42
  2. can't make calls audio to work
Click to expand...
Hi, what is your Parallels Desktop version?
How did you connect your phone to your Windows VM?
 
Exact same issue here. Messages/Pictures works, but showing Phone Screen does not.
Windows OS build 20170.1000
Your Phone: 1.20071.95.0
I created a technical report - #347823134
 
Snorfle said:
Exact same issue here. Messages/Pictures works, but showing Phone Screen does not.
Windows OS build 20170.1000
Your Phone: 1.20071.95.0
I created a technical report - #347823134
Click to expand...
Thanks a lot for the provided information. May I ask you to test the same behavior with Parallels Desktop 16. (you can do it during the free trial period - 14 days)
Please reproduce the issue, collect the tech report right after that and post the report's ID here.
 
Maria@Parallels said:
Thanks a lot for the provided information. May I ask you to test the same behavior with Parallels Desktop 16. (you can do it during the free trial period - 14 days)
Please reproduce the issue, collect the tech report right after that and post the report's ID here.
Click to expand...

Sure I can try and do that but not understanding how/why that will help with the troubleshooting on the version I own and have paid license for? Is the idea to see if you fixed it in PD16 and apply bugfixes in an earlier version?
 
Here's the technical report for PD16, slightly different Your Phone version
Windows OS build 20170.1000
Your Phone: 1.20081.116.0
Technical Report - #348654695

No error 42 this time - but it still fails when it attempt to send permissions notification to show the phone screen
 
Snorfle said:
Here's the technical report for PD16, slightly different Your Phone version
Windows OS build 20170.1000
Your Phone: 1.20081.116.0
Technical Report - #348654695
No error 42 this time - but it still fails when it attempt to send permissions notification to show the phone screen
Click to expand...
Please change you network type to Bridged and check the issue.
 
Hi,
I'm also having the same problem. I've tried all the different network modes and options, but still can't get it to work. Could it be because the phone is expecting to communicate over WIFI with Windows (Miracast?) and is using some sort of broadcast message that won't work with an emulated-wifi connection?
 
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