"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration of Parallels Desktop' started by Gamesurgeon, May 14, 2014.

  1. IvanB3

    IvanB3 Bit poster

    Messages:
    1
    Hello, I have a new Mac Book Pro and want to transfer Parallels 11, which I bought two months ago.
    I intend to sell my old computer and erase all information and contents from it.
    The registration on the new computer fails because the activation limit is reached.
    On the old computer I do not find a possibility to free the registration.
    How can I transfer the registration?
    Best regards and thanks in advance for your soon reply.
    Ivan
     
  2. Hey, we've reset your Parallels Desktop license key.
    Please activate it again and check your inbox for more information.
     
  3. DominikG1

    DominikG1 Bit poster

    Messages:
    1
    Hi

    I wanted to move from an old mac to a new mac (deinstalled on old). Unfortunately i get the activation error:

    Your product license has reached the activation limit. Contact the Parallels support team for assistance.

    Is it possible to set a new machine to the licence? I was not able to find...

    Thank you and kind regards
    Dominik
     
  4. GregM2

    GregM2 Bit poster

    Messages:
    2
    I am in a similar boat. I just replaced the drive in my iMac and need to transfer the licence from my MBP to the iMac.

    Greg
     
  5. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Hi Dominik, please check your private message and respond.
     
  6. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Hi Greg, we've reset your Parallels Desktop license key. Please try to activate now.
     
  7. JudyV

    JudyV Bit poster

    Messages:
    2
    Hi, following up, I've provided my license key in a PM over a week ago and have not heard anything.
     
  8. ManojK@Parallels

    ManojK@Parallels Parallels Support

    Messages:
    367
    Hi Judy, I've request you to send the activation code again to our latest PM so that we can assist you further.
     
  9. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,156
    Hi, please provide us with your license keys in private messages.
     
  10. RobE

    RobE Bit poster

    Messages:
    1
    I am having activation issues for the first time in years of using Parallels -- from reading other messages in this forum it seems I'm supposed to provide my keys in private messages, but I can't figure out how to do that?
     
  11. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
    Hi RobE,
    I've sent you a private message, please check and respond.
     
  12. PatrickV2

    PatrickV2 Bit poster

    Messages:
    1
    Hello,
    Following motherboard exchange I'm not able to activate Parallel Desktop.
    Could you please tell me what is the process to let me reactivate the licence on my mac.

    Best regards.
     
  13. dbcyclist

    dbcyclist Bit poster

    Messages:
    2
    Hello,

    Like many others in this forum, I just bought a new computer and am receiving the "reached activation limit message". Since Parallels support obviously monitors this thread, I am requesting a reset of my activation. Thanks in advance for any help. Regards, Dan
     
  14. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
    Hi PatrickV2,
    I've sent you a private message, please check and respond.
     
  15. Ram@Parallels

    Ram@Parallels Parallels Support

    Messages:
    779
    Hi dbcyclist,
    I've sent you a private message, please check and respond.
     
  16. EstherM

    EstherM Bit poster

    Messages:
    1
    Hello,
    I need help with deactivating my Parallels Desktop 9 license on an older iMac so I can use it on a new iMac. I've uninstalled the software and installed it on the new computer but when activating it says "I've reached maximum limit".
     
  17. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,156
    Hi Esther, please provide us with your license keys in private messages.
     
  18. MatthewB8

    MatthewB8 Bit poster

    Messages:
    1
    Hello,
    I've just got a new iMac and am having trouble with reactivating my Parallels Desktop 11. Like many others, i'm receiving the "reached its activation limits" error message. Could you please deactivate my licence key so I can use it again. Thanks
     
  19. Dhruba@Parallels

    Dhruba@Parallels

    Messages:
    779
    Hi Matthew, please check your private message.
     
  20. kruchy

    kruchy Bit poster

    Messages:
    1
    Hi.

    I recently bought a used MacBook, and succesfully instaled my copy of Paralles 9. Unfortunatelly, a few days later this laptop broke with no repair options, so I bought another one. By attempt to install Parallels 9 on new machine, I got this message "reached its activtion limits".
     

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