"Your Product Activation Key Reached Its Activation Limit..."

Discussion in 'Installation and Configuration' started by Gamesurgeon, May 14, 2014.

  1. Yuri_Fretti

    Yuri_Fretti Bit Poster

    Messages:
    1
    Hello everyone.
    I have the same problem.
    I sent an email to "cs@cleverbridge.com" for assistance.
    Is the right way or should I do otherwise?
    Thanks.

    Yuri
     
  2. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
  3. Rob_Abbey

    Rob_Abbey Bit Poster

    Messages:
    1
    Same problems here
     
  4. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
  5. Bjorn_Nilsen

    Bjorn_Nilsen Bit Poster

    Messages:
    1
    Hello,
    I just got a new MacBook Pro, replacing an 2011 MacBook Pro. I am having problems with activation limit when attempting to install Parallels 10 on new machine. I get the message "Your Product Activation Key Reached Its Activation Limit...".
    (I have an upgrade license from Parallels 8)

    What is the correct procedure for setting up the new machine with an existing license?
     
  6. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi Bjorn_Nilsen,
    Please check your Private message.
     
  7. Deflator

    Deflator Bit Poster

    Messages:
    8
    Hi Parallels team,
    I just got a new iMac, which replaces my 2012 MacBook Pro. The machine had to be exchanged twice after purchase because there were issues with the main logic board. I am having problems with activation limit when attempting to install Parallels 10 on the last machine I got from Apple. Parallels shows the message "Your Product Activation Key Reached Its Activation Limit...". I was using Parallels 9 before and never had an issue like that.

    Is there any way to deactivate the license on the MacBook Pro, which I still own? I read instructions in Parallels knowledge base that an uninstallation of an activated copy of Parallels should enable the activation on a new system. I already tried this without any success. Parallels still states the message above.
    Is there any way to reset my activation limit?
     
  8. Manoj@Parallels

    Manoj@Parallels Parallels Support Parallels Support

    Messages:
    491
    Hi Deflator,
    Please check your Private message.
     
  9. BalasubramanianR

    BalasubramanianR Bit Poster

    Messages:
    12
    I am also facing this issue...Created a support ticket and no reply yet.
     
  10. Fernando_Anguiano

    Fernando_Anguiano Bit Poster

    Messages:
    1
    Hi ManojD!
    I have the same problem here. Why did you ask Deflator and Bjorn_Nielsen to check their private messages? Isn't there an easy or general solution to be applied? I will very much like to "deactivate" my account prior to formatting my hard drive. Thanks in advance for your help.
     
  11. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi Balasubramanian,
    Please provide us your support ticket number and we will check it for you.
     
  12. Maheesh@Parallels

    Maheesh@Parallels Parallels Support Parallels Support

    Messages:
    406
    Hi Fernando,
    We need to get some information like your activation key to check in records in order to assist you.
    Please check your private message.
     
  13. Popollo

    Popollo Bit Poster

    Messages:
    4
    Same issue today after swapping laptops...support ticket submitted :(
     
  14. sandralambert

    sandralambert Bit Poster

    Messages:
    1
    Same problem here -- my computer died and I can't activate on the new one now.

    -------------------------------------------------------
    http://www.pottytraininganswers.com
     
  15. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
    Hi Michael,

    Please provide us your Support Ticket number, so we can check the status.
     
  16. Abdul@Parallels

    Abdul@Parallels Parallels Support

    Messages:
    597
  17. Popollo

    Popollo Bit Poster

    Messages:
    4
    [Parallels #2016528]: Cannot a activate Parallels Desktop 10
    Still sitting as new and unassigned (actually just checked again and there is an owner for the case)
     
  18. Mervin@Parallels

    Mervin@Parallels Guest

    Messages:
    202
    Hi Michael,
    Please check your email, we have responded you via Ticket #2016528.
    Please let us know if you have any additional questions.
     
  19. Richard_Halvorson

    Richard_Halvorson Bit Poster

    Messages:
    1
    Hello,

    Like many, many others, I also just replaced my Mac and migrated to a new machine. Now that I have done this, I am being told that I have reached my Activation Limit. I have submitted a support ticket but have not heard back.

    Looking for a solution to this frustrating problem.

    -rich
     
  20. Matthias_Bäumer

    Matthias_Bäumer Bit Poster

    Messages:
    1
    Same problem: Migrate programs and settings from old to new Mac including Parallels Desktop 10.
    After Starting on new Mac there is following error: "activation limit reached".
    Can't activate Parallels Desktop 10 on new Mac.
    I deinstalled on the old Mac (deleting App, cleaning Recycle Bin, starting old Mac), or deleting with PDremove.

    Please help.

    Matthias
     

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