General Questions

Post your question about Parallels Desktop here if it doesn't fit into any of the categories above.

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  1. JoelH1

    please update your help screens

    JoelH1, Jan 13, 2019
    Replies:
    1
    Views:
    1,291
    alev
    Dec 2, 2021
  2. HubertL

    How to change an email address when the old address no longer exists

    HubertL, Nov 2, 2021
    Replies:
    7
    Views:
    1,740
    DebasmitaM
    Dec 5, 2021
  3. Parallels User

    How to upgrade from version 11 to version 17?

    Parallels User, Nov 10, 2021
    Replies:
    8
    Views:
    1,342
    DebasmitaM
    Dec 5, 2021
  4. JassicaM1

    Parallels Desktop for Mac w/ M1 good for gaming?

    JassicaM1, Oct 11, 2021
    Replies:
    3
    Views:
    4,641
    LuciaB1
    Dec 5, 2021
  5. DorotaS

    no sound on Parallels Windows on Mac

    DorotaS, Dec 1, 2021
    Replies:
    1
    Views:
    958
    DebasmitaM
    Dec 6, 2021
  6. OliwerN

    E-mail address change

    OliwerN, Jun 15, 2021
    Replies:
    10
    Views:
    1,884
    DebasmitaM
    Dec 6, 2021
  7. John_L

    menu bar annoyances ... full screen mode ... disable menu auto-hide / auto-show

    John_L, Mar 19, 2014
    Replies:
    5
    Views:
    7,527
    Ryder Cragie
    Dec 7, 2021
  8. RodrigoT2

    Issues trying to play Age of Empires II - DE multiplayer on Parallels

    RodrigoT2, Dec 6, 2021
    Replies:
    2
    Views:
    1,116
    RodrigoT2
    Dec 7, 2021
  9. ParallelsU648

    This license key is associated with another Parallels account. Please log in using this account

    ParallelsU648, Dec 8, 2021
    Replies:
    1
    Views:
    942
    DebasmitaM
    Dec 8, 2021
  10. Corey7

    Change email associated to account

    Corey7, Dec 7, 2021
    Replies:
    1
    Views:
    816
    DebasmitaM
    Dec 8, 2021
  11. WilliamW15

    Parallels VM Hosting Provider - Does it Exist?

    WilliamW15, Dec 7, 2021
    Replies:
    1
    Views:
    1,060
    GampaA@P
    Dec 9, 2021
  12. PhilipP8

    Bug encountered - Win VM settings spilling over between VMs ?

    PhilipP8, Dec 7, 2021
    Replies:
    2
    Views:
    1,088
    PhilipP8
    Dec 9, 2021
  13. JochenT

    Exclude virtual disk from Snapshot

    JochenT, Mar 30, 2015
    Replies:
    4
    Views:
    1,860
    TravisE
    Dec 9, 2021
  14. RossW3

    Changing Automatic Snapshot Timing

    RossW3, Dec 10, 2021
    Replies:
    1
    Views:
    1,775
    GampaA@P
    Dec 10, 2021
  15. SammyB1

    Uninstall

    SammyB1, Jun 18, 2021
    Replies:
    6
    Views:
    1,444
    DebasmitaM
    Dec 11, 2021
  16. MikhailI1

    Python SDK: async_capture_scaled_screen_region_to_buffer results in PRL_ERR_NO_DATA

    MikhailI1, Nov 10, 2020
    Replies:
    2
    Views:
    893
    JonO1
    Dec 12, 2021
  17. RancilM

    Is there a licensing key expiration date?

    RancilM, Nov 4, 2021
    Replies:
    5
    Views:
    1,535
    DebasmitaM
    Dec 13, 2021
  18. tongchen

    Can't activate PD17

    tongchen, Dec 11, 2021
    Replies:
    2
    Views:
    1,399
    DebasmitaM
    Dec 13, 2021
  19. EinN

    Does the upgrade key also apply to earlier program versions?

    EinN, Nov 9, 2021
    Replies:
    11
    Views:
    2,040
    GampaA@P
    Dec 13, 2021
  20. JavierW1

    Screen recording using quicktime in vm - green video only

    JavierW1, Dec 13, 2021
    Replies:
    0
    Views:
    730
    JavierW1
    Dec 13, 2021
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