Can't Activate Parallels Desktop 11

[BrianC7]

I have two licenses for parallels desktop 11. I am unable to activate either one. Here is the message I get,
"You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license."
I no longer have the old machines that these licenses were on, and they have been wiped. Please advise.

Thank you,

 

[sh0knah]

Same problem. Can I get my account reset, as well?

 

[PaulChristopher@Parallels]

Same problem. Can I get my account reset, as well?

Hi @sh0knah, we have made few changes in the key settings. Please reactivate with the same license key and If the issue persists, please open Terminal end execute this command: prlsrvctl activate-license-online and let us know how it works. Thanks!

 

[AlexanderS13]

same problem with parallels 11

 

[Ajith1]

same problem with parallels 11

We have made necessary changes, try to activate again.

 

[AlexanderS13]

We have made necessary changes, try to activate again.

works now! thanks

 

[Ajith1]

works now! thanks

Glad to hear that! Feel free to reach us anytime for support.

 

[Guayabero]

Hello,
I have the same problem since apple replaced the mother board on my macbook pro.
I can't activate parallels 11 with my purchased activation key.

 

[Shathish@Parallels]

Hello @Guayabero We have made the necessary changes, please try to activate again.

 

[Jordan2]

Hi, I have the same issue. I'm unable to reactivate my parallels 11 licence on another mac. The mac that it was originally on has failed, so wasn't able to deactivate the parallels licence 11 on it. What do I do?

 

[Arun@Parallels]

Hi @Jordan2 , we have made the necessary changes. Please try to activate now and let us know if that works.

 

[GlennH1]

Hi, I have the same problem "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.".
I have a new MacBook Pro and cannot activate Parallels Desktop 11 on it. I can log out and then successfully re-activate Parallels on an older Mac Mini.
Please can you help.

 

[Danil@Parallels]

Hi, I have the same problem "You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.".
I have a new MacBook Pro and cannot activate Parallels Desktop 11 on it. I can log out and then successfully re-activate Parallels on an older Mac Mini.
Please can you help.

Hi GlennH1, your version 11 license key has been reset. You should now be able to activate version 11 on MacBook Pro.

 

[YassineX]

Hi there,
Same problem as everyone here. Can you please help !
Thanks

 

[Ajith1]

Hi there,
Same problem as everyone here. Can you please help !
Thanks

We have made the necessary changes, please try to activate again.

 

[Jordan2]

Thanks that worked.

 

[Ajith1]

Thanks that worked.

Glad to hear that! Feel free to reach us anytime for support.

 

[KatrinH]

Hello,
I'm writing from germany. We have 4 licenses and for every license an own account and can not activate all 4 licenses with the same problem. Must I post with all 4 accounts here or can you reactivate all of them?

TIA

 

[Ajith1]

Hello,
I'm writing from germany. We have 4 licenses and for every license an own account and can not activate all 4 licenses with the same problem. Must I post with all 4 accounts here or can you reactivate all of them?

TIA

We would like to know the version of Parallels Desktop keys you have. You can share all the keys or email addresses in a private message.

 

[JaysonK]

same problem with parallels 11 - also sent you a FB message about. Thank you!

 

[Hemnath@Parallels]

same problem with parallels 11 - also sent you a FB message about. Thank you!

Hi JaysonK. Please quit Parallels Desktop now, launch it again and re-attempt the activation.