This license key is already registered in a different account.

Discussion in 'General Questions' started by DrydenZ, Apr 5, 2018.

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  1. Bhargava

    Bhargava Bit poster

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    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  2. anton30

    anton30 Bit poster

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    same problem here, please help me!
     
  3. Bhargava

    Bhargava Bit poster

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    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  4. Andreas28

    Andreas28 Bit poster

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    same problem here, please help me!
     
  5. CarlosV11

    CarlosV11 Bit poster

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    Hi Parallels team, Same problem here.
    Invoice number: AKD-73698529354, the related product key should be registered under the same email user writing this post. .

    Thank you
     
  6. Bhargava

    Bhargava Bit poster

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    343
    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  7. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  8. CarlosV11

    CarlosV11 Bit poster

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    Parallels team,
    My issue hasn't been solved, the license bought with Invoice AKD-73698529354 and already activated doesn't allow me to register with my account.
    Kindly asking for you support.
    Thank you.
     
  9. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  10. MattF3

    MattF3 Bit poster

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    Sorry to pile on to the same post. But i cannot open an actual support ticket.
    I have invoice BKD-73638150025 and it says that it is registered under a different account. This account is where the email is with the invoice number etc. Please assist.
     
  11. Bhargava

    Bhargava Bit poster

    Messages:
    343
    Hello, we have sent you a private message. Please help us with your license key over there so that we can check this further. Thanks.
     
  12. MichaelG73

    MichaelG73 Bit poster

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    I have this issue as well.
     
  13. Nazeemabanu@P

    Nazeemabanu@P Moderator

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    Hello, we have sent you a DM, please check and share the details to assist you further, thanks.
     
  14. RalfK12

    RalfK12 Bit poster

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    I also have this issue and can not find my subscription in my account ... please help me, I upgraded my license and am using now 6J9RPV-******-******-******-YCKXN5 ... it ends at 2023-06-22. Forgot password with my other e-mail address does not work.
     
  15. Avinash Bundhoo

    Avinash Bundhoo Staff Member

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    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     
  16. EvelinaB

    EvelinaB Bit poster

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    Hi, I'm having the same problem. But I'm using the licence key with my current account, but I still can't register it intto the account for some reason.
     
  17. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

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    Hello,
    We have sent you a private message to request for additional information to proceed further with your request.
    Thank you.
     
  18. LinhN4

    LinhN4 Bit poster

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    Hello, I have the same error. Could you please help me?
     
  19. Trishna Oobeyram

    Trishna Oobeyram Staff Member

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    290
    Hello @LinhN4
    Kindly check your personal message.
    Regards,
     
  20. Fil

    Fil Bit poster

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    Hi, i have error my key is not linked to my email address that i am using for subscription payment. I cant find email that the key is linked.
    Can you help me becuase auto renevel payment has been just made and i had to cancel it becuase i could not acces my product.

    Thank you
     

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