This license key is already registered in a different account.

Discussion in 'General Questions' started by DrydenZ, Apr 5, 2018.

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  1. Eric49

    Eric49 Bit Poster

    Messages:
    2
    Hi, I have the same problem. I'm hoping to upgrade to the latest version of parallel. But when i tried to register Parallels Desktop 13 on the website before initiate updgre, I'm getting the error "This license key is already registered in a different account". Could you please help
     
  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

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    1,054
    Hi, we have sent you a private message. Kindly check and response.
     
  3. Goncalo

    Goncalo Bit Poster

    Messages:
    1
    Hi, I have the same problem. Order Number: 100719236504 from onthehub. Have activation key but giving same error.
    Please help.
     
  4. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hi, we have sent you a private message. Kindly check and response.
     
  5. LutzW1

    LutzW1 Bit Poster

    Messages:
    1
    Same problem. Referenz-Nr by cleverbridge: Parallels Desktop for Mac Pro Edition. Local registration is possible, but not under
    https://my.parallels.com/. Please give me some help.
     
    Last edited by a moderator: Mar 6, 2022
  6. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hi, we have sent you a private message. Kindly check and response. We have removed your purchased reference number as it is a personal information.
     
  7. grahamg2

    grahamg2 Bit Poster

    Messages:
    3
    I have the same problem and in my parallels desktop setting i have the good email can someone help me ?
     
  8. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, please provide us detailed information of the issue you are facing to assist you further.
     
  9. FelixS8

    FelixS8 Bit Poster

    Messages:
    2
    Hi @DebasmitaM@Parallels , unfortunately I have the same problem. Order Number: 297768250. "This license key is registered in a different Parallels account." Thanks in Advance!
     
  10. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Please help us with your license key over there.
     
  11. MarceloA4

    MarceloA4 Bit Poster

    Messages:
    2
    I'm having the same issue.
     
  12. McallenT@Parallels

    McallenT@Parallels Staff Member

    Messages:
    209
    Hello @MarceloA4, We have sent you a DM, please respond to the same with the license key that you facing issues with. Thanks, Parallels Team.
     
  13. FelixS8

    FelixS8 Bit Poster

    Messages:
    2
    I have the same problem. Order Number: 297768250. "This license key is registered in a different Parallels account." Thanks in Advance!
     
  14. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a PM. Kindly check.
     
  15. Bhargava@Parallels

    Bhargava@Parallels Staff Member

    Messages:
    63
    Hello, Please check your DM. Thanks.
     
  16. AlexanderS46

    AlexanderS46 Bit Poster

    Messages:
    1
    I have the same problem, help me plz!!!!!!!!!Thx a lot!!!!!!!!!!!!!!
     
  17. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    1,054
    Hello, we have sent you a private message. Please help us with your license key over there.
     

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