Can't deactivate Parallels Desktop 11 Pro on old Mac

Discussion in 'Installation and Configuration' started by iainhouston@mac.com, Aug 26, 2015.

  1. Alfena@Parallels

    Alfena@Parallels Kilo Poster

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    Hello @JanS8, we have made necessary changes to your license key. please reattempt activation and let us know if it works.
    Thanks
     
  2. JanS8

    JanS8 Bit Poster

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    So quick reaction! Now it works, thx, /Jan
     
  3. Meenakshi@Parallels

    Meenakshi@Parallels Kilo Poster

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    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     
  4. NoWindozForMe

    NoWindozForMe Bit Poster

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    I am having this very same issue. I did open a support incident but as have yet not received a reply. The Ticket number is [Parallels #2457134]. I also tried following the instructions contained in Article ID: 113647, and this too did not work.

    Please reset my license or whatever is needed.

    Thanks
     
  5. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
    Hello @NoWindozForMe , we have made necessary changes to your license key. please reattempt activation and let us know if it works.
    Thanks
     
  6. NoWindozForMe

    NoWindozForMe Bit Poster

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    I was able to activate my copy of Parallels Desktop successfully.

    Thank you.
     
  7. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
  8. PamJohnson

    PamJohnson

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    I am unable to activate parallels 11 on my new computer. Can you reset my license?
     
  9. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
    Hello @PamJohnson , we have made necessary changes to your license key. please reattempt activation and let us know if it works.
     
  10. KrisB1

    KrisB1 Bit Poster

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    Migrated one mac to another. Including Parallels data. Wont except license key now. Tried several terminal codes no joy. Can my key please be reset. Parallels 11.
     
  11. Meenakshi@Parallels

    Meenakshi@Parallels Kilo Poster

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    450
    Hello KrisB1, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
     
  12. MarcusB4

    MarcusB4

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    Hello im trying to active my parallels 11 license after migrating macs but it says it cant be activated. Any help would be appreciated!
     
  13. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,720
    We have made necessary changes to your license key. Try to activate and let us know if it works.
     
  14. VictorH3

    VictorH3 Bit Poster

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    Please help me also. I am unable to activate parallels 11 on my new computer. Can you reset my license?
     
  15. Meenakshi@Parallels

    Meenakshi@Parallels Kilo Poster

    Messages:
    450
    Hello VictorH3, we have made few changes in the key settings, please reactivate with the same license key and keep us posted the results. Thanks!
     
  16. VictorH3

    VictorH3 Bit Poster

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    2
    Thank you for the quick response and fix!
     
  17. Meenakshi@Parallels

    Meenakshi@Parallels Kilo Poster

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    450
    You're welcome. Please get back to us for any further queries. Thanks!
     
  18. PeterK17

    PeterK17 Bit Poster

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    Hi, i change my MAC and now I can`t activate wir my License. Please Reset

    Thanks Peter
     
  19. PeterK17

    PeterK17 Bit Poster

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    Problem solved
     
  20. Meenakshi@Parallels

    Meenakshi@Parallels Kilo Poster

    Messages:
    450
    Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!
     

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