How can I deactivate my Parallels Desktop 10 license

Discussion in 'General Questions' started by AleksandrV, Apr 29, 2017.

  1. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello coleenf, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  2. stromrichtig

    stromrichtig Bit Poster

    Messages:
    2
    I'm having the same problem after transferring to a new Mac. The error says I've run out of activations. My version is Parallels Desktop 10 fo Mac. Could you help me out?
     
  3. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello stromrichtig, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
    stromrichtig likes this.
  4. stromrichtig

    stromrichtig Bit Poster

    Messages:
    2
    perfect!
     
  5. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  6. JasonB23

    JasonB23 Bit Poster

    Messages:
    2
    Hey there, I'm trying to move Parallels to a new MacBook Pro and am having trouble deactivating it from my old MacMini. Could I get my license reset?
    Thanks!
     
  7. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello JasonB23, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  8. JasonB23

    JasonB23 Bit Poster

    Messages:
    2
    It worked, thank you so much for the quick reply on a weekend!
     
  9. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  10. KevinN6

    KevinN6 Bit Poster

    Messages:
    2
    Same problem. Transferring Parallels Desktop 10 to a new Mac and have reached max activations. Unable to deactivate on my old Mac.
    Thanks in advance.
     
  11. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello KevinN6, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  12. KevinN6

    KevinN6 Bit Poster

    Messages:
    2
    Worked!
    Thanks
     
  13. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    You are welcome, Please feel free to reach us any time for any queries regarding Parallels.
     
  14. MACS1

    MACS1 Bit Poster

    Messages:
    1
    Hello, AJ@Parallels could you please reset my parallels 10 license.
     
  15. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello MACS1, We have reset the Parallels Desktop 10 license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  16. Reywood

    Reywood Bit Poster

    Messages:
    2
    could you please reset my parallels 10 license.
     
  17. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello Reywood, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  18. NancyB1

    NancyB1 Bit Poster

    Messages:
    4
    I tried to activate on the "new" Mac using the command line and I tried deactivating on the old Mac with the command line and neither worked. From what I understand from the above 16 pages is that you have to do something on your end. Correct?
     
  19. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    693
    Hello NancyB1, We have reset the Parallels Desktop license key. kindly try to activate it. If the issue still persists, please execute the following command with Terminal < prlsrvctl activate-license-online >.
     
  20. NancyB1

    NancyB1 Bit Poster

    Messages:
    4
    Thank you for the fast response but I tried both ways and it still is giving me the "maximum number" message. Do I have to do something on the "old" Mac.?
     

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