How can I deactivate my Parallels Desktop 10 license

Same problem here, with license ending in QETJS0. I signed out of Parallels on my old laptop and getting the same error everyone else is getting when trying to activate on my new laptop. "prlsrvctl activate-license-online" didn't work either.

 

same here i unable to activate license. Have try use the command on terminal did not solve my issue.

 

Hi!
Thanks, but this didn't seem to do the trick. It still says that it can't activate the product. Any other ideas?

 

Hello @licensel we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks

 

Hello @TobiasM4 , we have made changes to the activation key, Please reattempt activation and let us know if it works.
Thanks

 

I followed your instructions and it didn't work. Maybe you made changes for someone else? You said:

Hello @licensel we have made changes to the activation key . Please quit Parallels Desktop . Then, open Terminal (Finder > Go > Utilities > Terminal.app). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation. Thanks

I got:
MBP15a-Ron:~ ronhicks$ prlsrvctl activate-license-online
Failed to activate the license: Unable to confirm the product license. Please ac
tivate the product first.

 

Hello RonH46, please check your private message and provide us with the necessary details. Thanks!

 

Hi, I was using my MBA but it was dead. So, I have to buy new MBP. I would like to install parallel desktop to my new MBP. How can I deactivate old license? Thank you!

 

Hello SutheeK, please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

It's working now. Thanks a lot!

 

You're welcome. Glad to know that you were able to sort out the issue. Please get back to us for any further queries. Thanks!

 

Hi, I quit parallels and tried the terminal thing and it tells me:
Failed to activate the license: Unable to confirm the product license. You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license.

I have Parallels 11 (upgrade), but I didn't see a download link for that. So I am trying to at least get 10 installed. Help?

 

Hello JedG, we have made few changes in the key settings, (Parallels Desktop version 10 and version 11)please reactivate with the same license key and keep us posted the results.The download link for Parallels Desktop 11 for Mac is http://www.parallels.com/directdownload/pd11 To know how to install Parallels Desktop 10 for Mac, please refer this article and see if this helps. Thanks!

 

Well I've the same problem.
I'm installing parallels 10 to my new iMac, But I can't activate license. Even if I use the terminal.
Can you exactly explain in witch way I can de-activate license in my old iMac? I tried following steps on parallels kb but I have no way to see my email or my account in parallels desktop. I've 10.4 Parallels Desktop.

 

Hello fabrizioc2, we have made few changes to your license key. Please quit Parallels Desktop now. Then, open Terminal (Finder > Go > Utilities > Terminal). Inside the Terminal window, enter the command 'prlsrvctl activate-license-online' (without the quotes) and hit 'Return'. Wait till the operation completes. Then, close Terminal and re-attempt the activation.Thanks!

 

HI,
I have several licenses of parallels 12, but I want to deactivate 3 of my licenses to install on other computers / users But when I try to enter the "key" in the other users it shows the message The license has another user. How do I remove my licenses from parallels?

 

Hello @CeciliaC , please check your private message and provide us the necessary information.
Thanks

 

Great, thank you!!!

 

Hello @fabrizioc2 , You're welcome, we are always here to help.
Thanks

 

Cannot deactivate my Parallels 10 for Mac license to move to another Mac. Please help.