Parallels Toolbox: Download Video tool only downloading first 4sec of video

Discussion in 'Parallels Toolbox for Mac' started by SunilK2, Jan 26, 2021.

  1. SunilK2

    SunilK2 Bit Poster

    Messages:
    2
    Hello, I'm trying to download the videos from these sites:
    However whenever I use the Download Video tool, and paste the link into it, I see the video is found and starts to download. I then see it downloading ~10MB-30MB. However when the video is done downloading the file size is ~800Kb and the video itself which should be a few minutes, is only 4sec then cuts off.
    I've attached a screenshot of my settings.
    • Preferred Quality: Max
    • For non-MP4 video: Download without conversion
    Mac OS: 10.15.7
    Toolbox Version: Version 4.1.1 (3698)

    Any help that can be provided would be greatly appreciated!
     

    Attached Files:

  2. sergk

    sergk Parallels Developers

    Messages:
    502
    Hello,
    I tried this video service and confirm that there is a problem with downloading videos from this site. We started working on this issue. Thanks for reporting it.
     
  3. SunilK2

    SunilK2 Bit Poster

    Messages:
    2
    Thanks for your prompt reply, do you have any timeline on when this might be resolved? Should I expect days or weeks?
     
  4. sergk

    sergk Parallels Developers

    Messages:
    502
    Not days, that's for sure. I can't promise timeline unfortunately.
     

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