product activation key reached its activation limit and cannot be used

H

HeatherG

Bit poster
I've just migrated from my old mac to a newer mac and parallels is not launching. Like others here, I'm receiving a message that "your product activation key reached its activation limit and cannot be used". I can't call support without paying for a support call so now have some software that simply cannot be used. Can someone help me resolve this problem please?

Thanks.
 
Hi again, I need to use my Windows on my mac - can someone help and tell me how to de-activate Parallels on my old mac and re-activate it so that it'll work on the newer mac? I obviously won't be using Parallels on the old mac anymore but I would urgently like to be able to use it on the replacement computer.
 
Thanks Maria - but I'm using Parallels Desktop v 10, and there isn't a "Account & License" option under the Parallels Desktop menu.

Can I transfer it another way. I can't find any other KB articles for my version.

Thanks.
 
HeatherG said:
Thanks Maria - but I'm using Parallels Desktop v 10, and there isn't a "Account & License" option under the Parallels Desktop menu.
Can I transfer it another way. I can't find any other KB articles for my version.
Thanks.
Click to expand...

Hi, we reset your license key for you and now you can transfer it.
Please check the issue.
 
Still not allowing me to launch telling me (on newer mac) that "Unable to confirm the product license." and "
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." My key starts with GKD02A and ends with 4723CC. I have several licence numbers associated with my name.
Thanks Maria!
 
On the off chance that you purchased a one-time buy of Office 2016 for Mac or got it through the Home Use Program, you're permitted just a single introduce of Office 2016 for Mac and you can't deactivate it similarly you may do an Office 365 permit. On the off chance that you have to switch your duplicate of Office 2016 for Mac to an alternate PC, you can do as such via telephone. Contact Microsoft bolster.
 
HeatherG said:
Still not allowing me to launch telling me (on newer mac) that "Unable to confirm the product license." and "
You have reached the maximum number of activations available for your activation key (http://www.parallels.com/eula). Please purchase a new product license." My key starts with GKD02A and ends with 4723CC. I have several licence numbers associated with my name.
Thanks Maria!
Click to expand...
Hi, please follow the below troubleshooting steps and keep us posted:
1. Open Terminal (Finder > Applications > Utilities > Terminal.app)
2. Execute the command:

prlsrvctl activate-license-online

3. Now execute this command:

sudo rm -rf /Library/Preferences/Parallels/licenses.xml

4. Quit from Parallels Desktop.
5. Reboot your Mac.
6. Start Parallels Desktop and try to proceed with the activation once again.
 
Swati, following your advice above - it has now activated and it's working on the newer mac now.

Thanks very much.
 
Please reset my Parallels 10 license. I am trying to activate PD10 on my MacBook Pro for a road trip. I may not have internet access at my destination. I have a multiple valid licenses. This is so annoying, frustrating and aggravating.
 
GrantS1 said:
Please reset my Parallels 10 license. I am trying to activate PD10 on my MacBook Pro for a road trip. I may not have internet access at my destination. I have a multiple valid licenses. This is so annoying, frustrating and aggravating.
Click to expand...
Hello GrantS1. Please quit Parallels Desktop now. Then, open Terminal (from the Finder menu, navigate to Go -> Utilities -> Terminal), execute the command --- prlsrvctl activate-license-online --- inside the Terminal window, wait till the operation completes, close Terminal and re-attempt the activation.
 
Would you mind to reset my key as well? I have the same issue as mentioned above and tried all steps described except for the reset.
 
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