purchased wrong version (upgrade not full)

Haha turns out I too have bought the upgrade key instead of permanent and I am wondering what to do as the free trial did not come with a key and I would like to use it. Thanks, Blaise
 
Hello I buy the wrong key. I buy upgrade, not full version.
We need my refund please.

And tell me why I make this transaction, thanks.
 
How do I go about getting the full parallel on my computer since I selected upgrade instead of the regular one. Do I need to get a refund or can I pay more & get a different key? please help
 
BlaiseH said:
Haha turns out I too have bought the upgrade key instead of permanent and I am wondering what to do as the free trial did not come with a key and I would like to use it. Thanks, Blaise
Click to expand...
Hi, we can provide you with the refund and you will be able to repurchase full license key.
 
MEKAS said:
How do I go about getting the full parallel on my computer since I selected upgrade instead of the regular one. Do I need to get a refund or can I pay more & get a different key? please help
Click to expand...
If you had Parallels Desktop key before, you can use your upgrade version and any previous key for the confirmation during activation.
but if you don't we can provide you with the refund and then you will be able to purchase the full version.
Please provide us with your order number, we will check it.
 
Hi there,
I accidentally purchased the upgrade instead of the full, could you please refund me so I can purchase the full one? My reference number is 189771412.

thanks,
 
Help!!! I have the same issue I purchased the upgrade instead of the full version. Can I get a refund? Thanks so much
 
Hello, I recently bought an Upgrade Key instead of the New License. Can you please help me in receiving a refund so I can purchase the correct one?
 
ChanelW said:
Hello, I recently bought an Upgrade Key instead of the New License. Can you please help me in receiving a refund so I can purchase the correct one?
Click to expand...
Hello, your order 217269943 has been refunded. Funds will appear at your bank account during the next 5-7 days.
 
There are still people who need to learn reading, and rechecking... Me, myself and I including.
Can you help me with refund? I'll order the full version after refund. Thanks and sorry for not reading!

Reference number: 218****
 
Last edited by a moderator:
CasperD1 said:
There are still people who need to learn reading, and rechecking... Me, myself and I including.
Can you help me with refund? I'll order the full version after refund. Thanks and sorry for not reading!

Reference number: 218****
Click to expand...
We have processed the refund for the order.
 
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