purchased wrong version (upgrade not full)

Discussion in 'Licensing and Activation' started by JenniferS3, Sep 13, 2017.

Page 8 of 8
  1. ChuckP2

    ChuckP2

    Messages:
    1
    I also purchase an upgrade and found out that I should have purchase a full version. I would like to request a refund. Thank you.
     
    ChuckP2, Oct 11, 2023
    #141
  2. AnttiM

    AnttiM

    Messages:
    1
    Hi! I also accidentally tried to purchase an upgrade. I intend to start the pro subsciption so I would like to request a refund for the upgrade. Thanks in advance!
     
    AnttiM, Jun 29, 2024
    #142
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    637
    Hello Antti,

    Thank you for reaching out

    As per your request, the refund for the Parallels Desktop for Mac Pro Edition Upgrade (1 Year) has been initiated for your order. Funds will be credited back within 5-7 business days.

    License key Parallels Desktop for Mac Pro Edition Upgrade (1 Year) will be deactivated shortly.

    To purchase a full license, please go to the link https://www.parallels.com/products/desktop/buy/?full and select the Edition you need.

    Thank you and have a nice week!
     
    Avinash Bundhoo, Jun 30, 2024
    #143
  4. BrandonP7

    BrandonP7 Bit poster

    Messages:
    1
    I accidentally purchased the upgrade instead of the actual product. I would like to request a refund so I can buy the correct version.
     
    BrandonP7, Aug 4, 2024
    #144
  5. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    637
    Hello,
    Thank you for reaching out.
    Your purchase for the Parallels Desktop upgrade has already been refunded.
    Thanks
     
    Avinash Bundhoo, Aug 7, 2024
    #145
  6. TommyC7

    TommyC7

    Messages:
    1
    Hi there! I accidentally purchased the upgrade instead of the normal version. May I have a refund so I can buy the correct version?
     
    TommyC7, Aug 12, 2024
    #146
  7. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    462
    Hello Tommy,

    Please be informed that a refund request for the purchase has been submitted for processing.
    Furthermore, kindly note that it can take five to seven business days for refunds to show up on your account.
     
    Adeboye Adeotan, Aug 13, 2024
    #147
  8. H4ven_444k

    H4ven_444k Bit poster

    Messages:
    3
    Hi! I have the 12 Month subscription started on 8/15/2023, and due to financial concerns I wish to get the subscription cancelled before I get billed. Please assist.
     
    H4ven_444k, Aug 14, 2024
    #148
Page 8 of 8

Share This Page